Field Service Expansion Manager

Group CBS; La Porte (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading service provider in La Porte, TX is seeking a Field Service Expansion Manager to establish and expand regional service operations. The successful candidate will leverage technical leadership and business development skills to generate sales and ensure high levels of customer satisfaction. The role requires a bachelor's degree, at least 5 years of experience in field service management, and strong project management capabilities. A competitive salary and full-time employment status are offered.

Qualifications

• Proven track record of establishing or expanding regional service operations.
• Strong organizational and project management skills.
• Minimum 5 years of combined experience in field service management or technical sales.

Responsibilities

• Establish and grow new service territories.
• Develop and implement regional sales strategies.
• Oversee project execution from quotation through completion.

Skills

Sales and business development skills

Strong technical knowledge of power systems

Project management skills

Excellent oral and written communication

Education

Bachelor’s degree in Engineering, Business, or a related field

Tools

Microsoft Office

Salesforce

Oracle Netsuite

Job description

Outside Sales • La Porte, TX

Overview

Job Title: Field Service Expansion Manager. Department: Expansion & Greenfield Operations. Reports To: VP Greenfield Opportunities / Greenfield Program Manager. FLSA Status: Salaried, Exempt, Full-Time. Job summary: The Field Service Expansion Manager will lead and develop new regional field service operations in markets where Group CBS currently does not have a footprint. This role combines technical leadership with business development responsibilities. The successful candidate will leverage existing customer relationships to establish and expand operations, generate sales, manage projects from cradle to grave, and build a sustainable customer base. They will act as both technical lead and business developer to ensure profitable growth, operational excellence, and high levels of customer satisfaction.

Responsibilities

• Greenfield Development: establish and grow new service territories where Group CBS does not have a current presence.
• Sales & Business Development: identify, develop, and close sales opportunities with existing and new customers; develop and implement regional sales strategies aligned with company goals; build strong, long-term relationships with key accounts.
• Industry Representation: represent the company at trade shows, conferences, and industry events to expand market presence.
• Project & Service Execution: oversee project execution from quotation through completion (scope development, scheduling, resource allocation, and customer communication); serve as technical lead for field service projects, providing guidance to technicians.
• Delivery & Quality: ensure timely delivery, quality workmanship, and adherence to safety and compliance standards.
• Leadership & Team Building: recruit, train, and lead local field service teams as operations grow; mentor and coach technicians to deliver exceptional customer service and technical performance; promote a culture of safety, quality, and continuous improvement.
• Financial & Operational Oversight: assist in development of budgets, forecasts, and performance targets; monitor KPIs including sales growth, project profitability, and customer satisfaction.

Qualifications

• Proven track record of establishing or expanding regional service operations; ability to grow an existing book of business and develop new customer relationships.
• Strong technical knowledge of power systems, electrical testing, or related services.
• Sales and business development skills with the ability to identify and close opportunities.
• Strong organizational and project management skills; ability to manage projects from cradle to grave.
• Excellent oral and written communication with strong customer service orientation.
• Proficiency with Microsoft Office; Salesforce and Oracle Netsuite experience preferred.

Education & Experience

• Bachelor’s degree in Engineering, Business, or a related field preferred.
• Minimum 5 years of combined experience in field service management, business development, or technical sales.
• Previous supervisory or leadership experience strongly preferred.

Certificates, Licenses, Registrations

• NETA
• NICET
• PEARL

Location: La Porte, TX • Employment type: Full-time