Field Service Engineers - Based Anywhere (US)

Wright Technical Services; United States; Remote; USD 52,000 - 83,000; Full time

Job summary

Wright Technical Services is seeking a Field Service Engineer to join the Customer Support team. You will install, maintain, troubleshoot, and repair CNC machinery at client sites, ensuring uptime and performance.

Based remotely with a regional travel requirement, it emphasizes customer-focused service, safety, and clear communication. A technical degree or equivalent experience is required along with hands-on CNC experience.

Qualifications

• Associate degree or equivalent experience
• Minimum 3 years as Maintenance Technician or Field Service Engineer
• Experience with CNC installation and repair
• Experience with industrial maintenance repair
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to travel to client sites
• Valid driver’s license

Responsibilities

• Install, maintain, and repair CNC machines and other industrial equipment
• Provide on-site technical support to clients
• Diagnose and troubleshoot equipment issues
• Perform preventative maintenance on equipment
• Train clients on proper use and maintenance of equipment
• Document all service and repair activities
• Collaborate with other team members to ensure client satisfaction

Skills

CNC installation

Industrial maintenance

Problem solving

Communication

Teamwork

Travel readiness

Education

Associate's degree in a related field or equivalent experience

Job description

Location: Based remotely, covers regional territory

Eligibility: US Permanent Residency is required

Travel: Monday-Friday regional travel | Home most weekends | Company vehicle provided

Compensation: Hourly pay based on experience | Overtime over 8 hours per day, travel time included | Voluntary Saturdays 1.5x Hourly | Voluntary Sundays 2x Hourly | Holidays 2.5x Hourly

Summary

Wright Technical services is supporting a highly respected company in the CNC machine space who is expanding their team of Field Service Engineers. This individual will be a member of the Customer Support Department and be responsible for the installation, maintenance, trouble shooting and repair of their machinery at customer locations. The right candidate will be a customer-focused professional with a positive attitude and great customer service skills.

Qualifications and Requirements

• Associate's degree in a related field or equivalent experience
• Minimum of 3 years of experience as a Maintenance Technician or Field Service Engineer
• Experience with CNC installation and repair
• Experience with industrial maintenance repair
• Strong problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to travel to client sites as needed
• Valid driver’s license

Duties and Responsibilities

• Install, maintain, and repair CNC machines and other industrial equipment
• Provide on-site technical support to clients
• Diagnose and troubleshoot equipment issues
• Perform preventative maintenance on equipment
• Train clients on proper use and maintenance of equipment
• Document all service and repair activities
• Collaborate with other team members to ensure client satisfaction

Wright Technical Services and the client we represent are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.