Field Service Engineering Manager

Siemens Energy, Inc.; Raleigh (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Career growth

Health benefits

Paid time off

401K match

Family benefits

Parental leave

Job summary

Siemens Energy, Inc. is seeking a Field Service Manager for Transmission Services to lead a dispersed team of Field Service Engineers across North America.

You will coordinate resource planning, activation, and safety-focused field execution for maintenance, warranty, outages, and repairs, aligning with contractual and financial targets. The role requires 8+ years in HV transmission, strong leadership, and excellence in safety, quality, and stakeholder communication.

Qualifications

• Bachelor’s degree in Electrical Engineering, Power Engineering, or a related technical discipline.
• Minimum of 8 years of experience supporting high-voltage transmission, power systems, field service, or industrial project execution environments, with FACTS and/or HVDC experience strongly preferred.
• Demonstrated leadership experience managing technical professionals, field service teams, or site operations, with a track record of coaching, performance management, and workforce development.
• Strong technical expertise in the installation, commissioning, maintenance, troubleshooting, repair, and modernization of high-voltage electrical equipment and systems.
• Proven ability to manage multiple projects, resources, contractors, and customer priorities while maintaining a strong focus on safety, quality, schedule performance, cost control, and operational execution.
• Excellent communication, stakeholder management, and decision-making skills, with proficiency in SAP, Salesforce, or similar platforms preferred and the ability to travel approximately 30-40%, including occasional short-notice customer site support.

Responsibilities

• Lead, develop, and mentor a geographically dispersed team of Field Service Engineers and technical specialists supporting high-voltage transmission, FACTS, HVDC, and Grid Access systems, while driving workforce capability, performance, and succession planning.
• Oversee resource planning, scheduling, utilization, and deployment of field personnel across service projects, outages, commissioning, retrofits, warranty work, and emergency response activities to ensure efficient execution and customer support.
• Provide technical leadership and operational oversight for maintenance, troubleshooting, repair, commissioning, and modernization activities, serving as the primary escalation point for complex technical, safety, and resource-related challenges.
• Ensure safe, compliant, and environmentally responsible execution of field operations in accordance with Siemens Energy standards, customer requirements, OSHA regulations, NFPA 70E, lockout/tagout procedures, and site-specific safety protocols.
• Partner with project management, engineering, supply chain, manufacturing, and external contractors to drive project readiness, manage risks, monitor performance metrics, and ensure delivery of high-quality service outcomes on schedule and within budget.
• Drive continuous improvement through standardization, lessons learned, knowledge sharing, workforce development, and customer engagement, while supporting business growth through technical input, resource planning, risk assessment, and execution strategy for service opportunities.

Skills

Leadership experience

Safety and quality focus

Stakeholder management

Communication skills

Travel readiness

Education

Bachelor’s degree in Electrical Engineering, Power Engineering, or a related technical discipline

Tools

SAP

Salesforce

Job description

A Snapshot of Your Day

As the Field Service Manager for Transmission Services, you will lead a team of Field Service Engineers supporting FACTS, HVDC, and Grid Access service projects across North America. You will coordinate resource planning, mobilization, technical support, and safe field execution for maintenance, warranty, outage, repair, and after-sales activities. You will balance customer priorities, project schedules, and team development while working closely with project management, engineering, factories, supply chain, and commercial teams. You will serve as the primary escalation point for field execution and help ensure that every assignment is completed safely, with high quality, and in line with contractual and financial targets.

How You’ll Make an Impact

• Lead, develop, and mentor a geographically dispersed team of Field Service Engineers and technical specialists supporting high-voltage transmission, FACTS, HVDC, and Grid Access systems, while driving workforce capability, performance, and succession planning.
• Oversee resource planning, scheduling, utilization, and deployment of field personnel across service projects, outages, commissioning, retrofits, warranty work, and emergency response activities to ensure efficient execution and customer support.
• Provide technical leadership and operational oversight for maintenance, troubleshooting, repair, commissioning, and modernization activities, serving as the primary escalation point for complex technical, safety, and resource-related challenges.
• Ensure safe, compliant, and environmentally responsible execution of field operations in accordance with Siemens Energy standards, customer requirements, OSHA regulations, NFPA 70E, lockout/tagout procedures, and site-specific safety protocols.
• Partner with project management, engineering, supply chain, manufacturing, and external contractors to drive project readiness, manage risks, monitor performance metrics, and ensure delivery of high-quality service outcomes on schedule and within budget.
• Drive continuous improvement through standardization, lessons learned, knowledge sharing, workforce development, and customer engagement, while supporting business growth through technical input, resource planning, risk assessment, and execution strategy for service opportunities.

What You Bring

• Bachelor’s degree in Electrical Engineering, Power Engineering, or a related technical discipline, or an equivalent combination of education and relevant field experience.
• Minimum of 8 years of experience supporting high-voltage transmission, power systems, field service, or industrial project execution environments, with FACTS and/or HVDC experience strongly preferred.
• Demonstrated leadership experience managing technical professionals, field service teams, or site operations, with a track record of coaching, performance management, and workforce development.
• Strong technical expertise in the installation, commissioning, maintenance, troubleshooting, repair, and modernization of high-voltage electrical equipment and systems.
• Proven ability to manage multiple projects, resources, contractors, and customer priorities while maintaining a strong focus on safety, quality, schedule performance, cost control, and operational execution.
• Excellent communication, stakeholder management, and decision-making skills, with proficiency in business and reporting systems (SAP, Salesforce, or similar platforms preferred) and the ability to travel approximately 30-40%, including occasional short-notice customer site support.

About the Team

Grid Technologies

Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: employeevideo

Rewards

• Career growth and development opportunities; supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave