Field Service Engineer – Wet Etch tools

Wgnstar; Taylor (TX); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

WGNSTAR in Taylor, TX is seeking a full-time onsite technician to support state-of-the-art semiconductor manufacturing equipment. You will install, maintain, diagnose, and repair systems, working closely with customers and team members to ensure equipment performance and uptime.

The role requires adaptability to various shifts, strong safety discipline, and a customer-focused approach. Benefits include medical, dental, vision, and 401(k).

Qualifications

• 1+ year of wet chemistry systems experience.
• Ability to work in a demanding environment with varying workloads.
• Work independently or as part of a team.
• Follow safety protocols and procedures.

Responsibilities

• Provide onsite support for installation, maintenance, and site support for semiconductor equipment.
• Evaluate and diagnose problems and perform repairs.
• Follow and help develop detailed procedures.
• Troubleshoot, document findings and escalate when needed.
• Be able to work overtime and various shift patterns as required.
• Interact with customers to build rapport and gather equipment performance information.

Skills

Customer focus

Attention to detail

Teamwork

Communication skills

Mechanical aptitude

Electrical aptitude

Tools

Micrometers

Calipers

Multimeters

Current clamps

Job description

WGNSTAR, an ABM company, is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!
Schedule: Monday - Friday, 8:00am to 5:00pm
Pay Rate:$31.00 to $40.00 depending on experience and level
Location:Taylor, TX
Travel:Up to 10%
Position Type:Full-time
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

• Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor manufacturing/wet processing equipment.
• Evaluate and diagnose problems and make proper repairs.
• Follow and help develop detailed procedures.
• Work with co-workers, customer and field support in isolating and resolving problems under strict time restraints.
• Troubleshoot and document findings.
• Be able to work overtime as needed.
• Adaptable to working standard day shifts, compressed schedules, or night shifts in accordance with business requirements.
• Assist with installation and maintenance of equipment at customer facilities, under direct supervision.
• Power up new equipment; perform mechanical setup and calibration.
• Setup tool parameters using specs/guidelines.
• Perform basic troubleshooting and repair using specified procedures.
• Work with customer at the site to build rapport and to obtain information about equipment performance
• Work under limited supervision, perform a variety of complex assignments using independent judgment.
• Perform extensive troubleshooting.
• Diagnose equipment problems and promptly make repairs/adjustments.
• Escalate problems that cannot be resolved in a timely manner.

Requirements:

• 1+ year wet chemistry systems
• Ability to perform successfully in a demanding environment with varying workloads.
• Work independently or as part of a team.
• Work in a safe manner and follow all safety protocols.
• Have a strong customer focus and commitment to customer satisfaction.
• Have experience using alignment tools (micrometers/calipers/multimeters/current clamps).
• Ability to read schematics/plumbing diagrams.
• Chemical handling and familiarity (protective equipment and hazards).
• Excellent written and verbal communication skills.
• Work according to strict procedures.
• Attention to detail and a high degree of accuracy.
• Clear and effective communication skills both written and verbally.
• Mechanical and electrical aptitude.

Physical Effort/Activities:

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, able tobend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50-75 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits:

Paid Vacation, Select Holidays, Overtime Opportunities, On-site Facilities & Career Development Opportunities.

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

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