Field Service Engineer- Ultrasound 2nd Stage

5 Star Recruitment; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading recruitment agency is looking for a Field Service Engineer specializing in ultrasound for the NY/NJ area. Candidates must have experience with multi-vendor OEM ultrasound systems and be able to work independently. This role involves assisting in equipment repairs, performing preventative maintenance, and requiring frequent travel within a 4-hour radius. Strong analytical and customer service skills are essential. The physical demands include lifting up to 75 lbs. during regular business hours and occasional evening or weekend work.

Qualifications

• Experience in ultrasound field service required for the NY/NJ area.
• Self-starter with minimal supervision.
• Ability to lift up to 75 lbs.

Responsibilities

• Assist in the repair of diagnostic imaging equipment.
• Perform scheduled preventative maintenance.
• Document all service activities accurately.

Skills

Multi-Vendor OEM experience

Analytical thinking

Professional communication

Customer service skills

Job description

Field Service Engineer – Ultrasound 2nd Stage

Multi‑Vendor OEM experience in ultrasound field service required for the NY/NJ area.

Essential Responsibilities

• Assist in the repair of diagnostic imaging equipment specific to injectors, ultrasound or high‑level electro‑mechanical background.
• Must be a self‑starter, able to travel and work independently with minimal supervision.
• Ability to resolve problems, think analytically, and communicate professionally in high‑pressure, time‑sensitive, customer environments.
• Perform scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment.
• Submit field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and maintain company assets required to perform all necessary job functions.

Supervisory Responsibility

There are no supervisory responsibilities for this role.

Work Schedule

Primarily Monday through Friday normal business hours, occasional evening and weekends.

Physical Demands

The physical requirements essential to perform this job are to talk and hear. It will also be required to frequently stand, walk, lift up to 75 lbs, use hands to handle or feel, and reach with hands and arms.

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Business acumen.
• Customer service skills.

Travel

This position requires frequent and regular travel to service technical needs of customers. The individual must be willing to travel and drive distances within a 4‑hour radius. Some travel and assignments will require flying and overnight stays.