Field Service Engineer, TOC Instruments – Salt Lake

Veolia | Water Tech; Salt Lake City (UT); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Life Insurance

Paid Time Off

Paid Holidays

401(k) Plan

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia Water Tech seeks a Field Service Engineer to provide routine to complex field service for Sievers TOC instruments at customer sites in Utah. Expect maintenance, verification, calibration, and repair duties with occasional support for endotoxin and bioburden lines.

Residency in the Greater Salt Lake City area is required. The role involves travel, admin duties, and collaboration with Sales to upsell service and consumables.

Qualifications

• Associate degree or equivalent in science/technical/engineering fields.
• Minimum 3 years’ experience with ultra-pure water applications or servicing/operating analytical instrumentation in a lab.
• Preferred bachelor’s degree with relevant upper-level experience.

Responsibilities

• Travel to customer sites and perform PM and related services on TOC equipment.
• Plan, schedule, and confirm customer services including travel and parts shipments for services.
• Maintain admin duties, parts inventory, and relevant trainings.
• Take customer calls, participate in territory sales rhythm calls, and service team meetings.
• Respond to on-demand contract services with 3–7 business days for troubleshooting and repair.
• Write clear and concise reports for customers.
• Support special projects and new hire training as assigned by supervisors.
• Collaborate with Sales to provide insights on new instruments and service opportunities.
• Ensure compliance with all Veolia EHS policies.

Skills

Electrical knowledge

Chemistry basics

Customer service

Verbal and written communication

Troubleshooting

Time management

Education

Associate degree in science/technical/engineering

Bachelor’s degree in Chemical Engineering/Chemistry/Engineering/Physics

Job description

Veolia Water Tech seeks a Field Service Engineer to provide routine to complex field service for Sievers TOC instruments at customer sites in Utah. Expect maintenance, verification, calibration, and repair duties with occasional support for endotoxin and bioburden lines.

Residency in the Greater Salt Lake City area is required. The role involves travel, admin duties, and collaboration with Sales to upsell service and consumables.