Field Service Engineer & Technician — US

Accelleron Switzerland Ltd; Town of Florida (NY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company matching

PTO (Paid Time Off)

Hybrid or remote work options

Tuition Reimbursement

Professional Development

Job summary

Accelleron Switzerland Ltd is seeking a field service professional to install, commission, and maintain equipment across diverse client sites in the United States. The role emphasizes safety, quality, and customer satisfaction while enabling performance improvements through remote and on-site support.

The ideal candidate will travel to client locations, work irregular hours as needed, and coordinate materials, documentation, and reporting to ensure successful service outcomes and opportunities

Qualifications

• Diploma in Mechanical Engineering or similar field.
• Sound knowledge in reading technical drawings and measuring instruments.
• Ability to identify, diagnose, and resolve technical issues efficiently.
• Experienced in dealing with customers with different backgrounds, handling service jobs with high safety and quality standards.
• Willingness to travel to client locations for on-site support and to work irregular hours as needed.

Responsibilities

• Performs Service tasks like installation and commissioning of equipment and routine maintenance independently.
• Identifies new sales opportunities and communicates them internally.
• Coordinates, prepares and ensures materials and equipment are available for Service activities.
• Prepares documents and reports and signs off with customer representation.

Skills

Reading technical drawings

Diagnostic skills

Customer service

On-site support

Safety awareness

Willingness to travel

Education

Diploma in Mechanical Engineering

Job description

Accelleron Switzerland Ltd is seeking a field service professional to install, commission, and maintain equipment across diverse client sites in the United States. The role emphasizes safety, quality, and customer satisfaction while enabling performance improvements through remote and on-site support.

The ideal candidate will travel to client locations, work irregular hours as needed, and coordinate materials, documentation, and reporting to ensure successful service outcomes and opportunities