Field Service Engineer - Supersizers

Chroma ATE Inc.; Oregon (WI); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) employer matching

Dental insurance

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Tuition reimbursement

Vision insurance

Job summary

Chroma ATE Inc. in the United States is seeking a Field Service Engineer to support advanced semiconductor measurement equipment across North America.

You will install, maintain, and troubleshoot the SuperSizer series tools, serve as the primary contact for customers, and collaborate with engineering and service teams to deliver tailored solutions. The role emphasizes client communication, precise record keeping, and proactive maintenance to minimize downtime.

Qualifications

• Bachelor's degree in science or engineering with 1–3 years of semiconductor field experience.
• Proficient in Microsoft Office and strong communication skills.
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor measurement equipment.
• Excellent reporting and presentation skills.
• Fluency in English; Mandarin is a plus.

Responsibilities

• Client Communication: Confirm facility requirements prior to equipment installation.
• Installation & maintenance: Complete installation or relocations of SuperSizer series measuring tools and perform regular preventative maintenance.
• Troubleshooting: Identify and resolve issues in Supersizer products at the component level to minimize downtime.
• Record keeping: Maintain accurate records and reports to facilitate coordination between Chroma and customers.
• Inventory management: Ensure appropriate spare parts levels and perform periodic inventory counts.
• Data analysis: Conduct data collection, analysis, and calibration on Supersize series products.

Skills

Microsoft Office

Communication skills

Troubleshooting

Reporting & presentation

English fluency

Education

Bachelor's degree in science/engineering

Job description

About Chroma ATE Inc.

Founded in 1984, Chroma ATE, Inc., has become a world leading supplier of Test, Measurement, Inspection and Automation Manufacturing Solutions is expanding our North America client base therefore is searching for a Field Service Engineer. We are expanding our team in North America and seeking a talented Field Service Engineer to join us in delivering cutting-edge solutions for semiconductor manufacturing. You will be working with the most prevalent companies in the world and support their growth development in FAB production and application.

Job Description

We are looking for an experienced Field Service Engineer to work with advanced semiconductor measurement equipment. This role goes beyond installation and troubleshooting; you will ensure optimal performance of our measurement tools and serve as the first point of contact for our clients. You will collaborate closely with various teams to understand customer needs and deliver tailored solutions.

Benefits

• 401(k)
• 401(k) employer matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Key Responsibilities

• Client Communication: Confirm Facility requirement prior to equipment Installation.
• Installation & Maintenance: Complete installation or relocations of SuperSizer series measuring tools and conduct regular preventative maintenance.
• Troubleshooting: Identify and Resolve issues in Supersizer products at the component level to minimize downtime and prevent system interruptions.
• Record Keeping: Maintain accurate records and reports to facilitate seamless coordination between Chroma and Customers
• Inventory Management: Ensure Appropriate spare parts levels and perform periodic inventory counts.
• Data Analysis: Conduct data collection, analysis, and calibration on Supersize series products.

Qualifications & Skills

• Bachelor's degree in science or engineering with 1-3 years of experience in the semiconductor field.
• Proficient in Microsoft Office and strong communication skills.
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor measurement equipment
• Excellent reporting and presentation skills.
• Fluency in English; Mandarin is a plus.

The Pay Range For This Role Is

70,000 - 85,000 USD per year(All Locations)