Field Service Engineer - San Diego, CA

Mitsubishi Electric Power Products, Inc.; Riverside (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Engineer and play a crucial role in maintaining critical power systems across California. This position offers the chance to work on-site, providing essential services such as start-up, maintenance, and emergency support for UPS systems. With a strong focus on innovation and customer satisfaction, you'll be part of a dedicated team that values your expertise and contributions. Enjoy comprehensive health coverage, generous paid time off, and opportunities for career development. If you're passionate about technology and making an impact, this is the perfect opportunity for you!

Benefits

Comprehensive Health Coverage

401(k) Retirement Plan

Generous Paid Time Off

Career Development Programs

Employee Discounts

Qualifications

• 2-5 years of hands-on experience in troubleshooting and repair of electrical products.
• Developed knowledge of UPS systems and peripherals is essential.

Responsibilities

• Perform start-up services and preventative maintenance on CPSD products.
• Provide technical assistance to internal teams and end users.

Skills

Troubleshooting

Technical Support

Communication Skills

Mechanical and Electronic Test Equipment

MS Office

Education

Associate's degree in Electrical Electronics

Tools

MRP/ERP Business Systems

Job description

Position type Remote (for positions required to be located in specific geography)

Keep California Powered – Join MEPPI as a Field Service Engineer and Ensure the Future of Critical Power Systems!

MEPPI's Service Center Division is searching for a talented Field Service Engineer to join our dynamic Service Center Division (SCD) team. This is an exciting opportunity to advance your career while making a tangible impact by ensuring the reliability of critical power systems across California.

What You'll Do:

• On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products at customer locations.
• Technical Support: Provide top-notch technical assistance to internal teams, third-party service organizations, and end users via phone and email.
• Product Evaluation: Inspect and test returned products to identify defects and ensure optimal operation.
• Emergency Support: Be ready to respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
• Troubleshooting Expert: Diagnose malfunctions down to the board level and repair UPS system failures with minimal guidance, while mentoring less experienced technicians.
• Documentation & Reporting: Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.

What We’re Looking For:

• Education & Experience: Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products. Equivalent education and experience will also be considered.
• UPS Expertise: Developed knowledge of UPS systems, services, and peripherals is a must.
• Technical Skills: Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
• Communication Skills: Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.

What's in it for you?

• Comprehensive Health Coverage: MEPPI pays 90% of the cost for medical, dental, and vision plans.
• Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions.
• Generous Paid Time Off: Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development: Take advantage of our training programs and educational assistance.
• Exclusive Employee Discounts: Enjoy profit sharing and special discounts on our products and services.

Why MEPPI?

At MEPPI, you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation.

About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.

Ready to Apply? Join MEPPI and help us power the future! Apply today to become a part of our innovative and dedicated team.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace.