Field Service Engineer - San Antonio

ARxIUM; San Antonio (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Medical/Dental/Vision benefits

401(k) with employer match

Flexible work schedule

Company paid Life/ADD insurance

Company paid STD plans

Company paid EAP plan

Job summary

ARxIUM is seeking a Field Engineer to install, maintain, and repair ARxIUM systems at customer facilities. The role requires independence, strong customer communication, and travel to sites.

You will be responsible for preventive and corrective maintenance, and for refining PLC coding in collaboration with facility teams. Candidates should have a technical diploma/degree and 7+ years of direct field service experience, including PLC programming (Allen-Bradley), and experience with conveyor

Qualifications

• Diploma or degree in a technical field (mechanical, electrical, computer, biomedical, etc.)
• 7+ years of direct field service experience
• Experience programming Allen-Bradley PLCs
• Conveyor and automation experience
• Engineering and electrical experience
• 7+ years of direct field service with customer interaction

Responsibilities

• Perform software and hardware preventive and corrective maintenance
• Perform software and hardware emergency break-fix service calls
• Refine and validate PLC coding
• Schedule downtime for preventive and corrective maintenance with customer facilities
• Ensure timely and accurate completion of paperwork and reports
• Follow up on open issues, tickets, and escalations
• Work outside normal business hours when required
• Perform other duties as required

Skills

Field service experience

Customer communication

Electrical knowledge

Allen-Bradley PLC programming

Education

Technical diploma/degree (mechanical/electrical/computer/biomedical)

Tools

Allen-Bradley PLCs

Conveyor automation

Job description

Are you ready to be part of changing the game for pharmacy automation with next generation solutions? Come join us!

Company Overview

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. With over twenty years of experience, we serve customers in North America, Europe and Asia. Offices are located in Winnipeg and the Chicago area, and many positions are remote across North America and Europe.

Benefits

• Competitive salary
• Medical/RX/Dental/Vision benefits
• Healthcare and dependent care FSAs
• Company paid Life/ADD insurance
• Company paid STD plans
• Company paid EAP plan
• Opportunity to participate in the company 401(k) plan with employer match
• Flexible work schedule

About The Role

Field Engineer (FSE) provides the front line interface of ARxIUM systems to the customer. The FSE operates independently with broad responsibility, performing field service activities that include installation, maintenance, repair, and modification of ARxIUM systems at customer facilities. Excellent, customer‑centered communication skills are required.

Travel requirement: This position involves travel.

Who We're Looking For

• Diploma or degree in a technical field (mechanical, electrical, computer, biomedical, etc.)
• 3–5 years experience programming Allen‑Bradley PLCs
• Conveyor and automation experience
• Engineering and electrical experience
• 7+ years of direct field service (or equivalent) experience troubleshooting and repairing computerized electromechanical systems
• 7+ years of experience working in a service capacity with direct customer interaction

What You'll Be Doing

• Perform software and hardware preventive and corrective maintenance
• Perform software and hardware emergency break‑fix service calls
• Refine and validate PLC coding
• Work with the facility to schedule downtime for preventive and corrective maintenance
• Ensure timely and accurate completion of paperwork and reports (ticket updates, closures, expenses, timesheets, and other administrative requirements)
• Follow up on open issues, tickets, and escalations
• Work outside normal business hours when required to service products
• Perform other duties as required

Application Process

We would love to meet you!