Field Service Engineer - Raleigh

Siemens; Winston-Salem (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Russelectric, a Siemens business, is seeking a Field Service Engineer to support critical power facilities in North Carolina, near Raleigh or Winston-Salem. You will perform automatic transfer switch startups, warranty work, and preventive maintenance, with a hands-on, customer-service orientation.

You must read schematics, handle on-site service, and coordinate with clients while traveling up to 80%. A high school diploma and 3+ years in electrical power systems are required, plus a valid

Qualifications

• Must have 3+ years experience with electrical power and switchgear in critical facilities
• Experience with automatic transfer switch testing
• Ability to read schematics and blueprints for power control
• Valid driver’s license and US work authorization

Responsibilities

• Support ATS startups, warranty work, repairs, and preventive maintenance contracts
• Travel up to 80% and coordinate on-site service
• Ensure compliance with safety policies, procedures and regulations

Skills

Electrical power

Field service

Troubleshooting

Customer interactions

Project management

Driver's license

Willingness to travel

Education

High School Diploma/GED

Associate or Bachelor's in electrical engineering

Job description

• Raleigh - North Carolina - United States of America
• Winston Salem - North Carolina - United States of America

At Russelectric, a Siemens business, we are dedicated to designing and building custom power control systems and equipment that meet the stringent performance and reliability requirements of critical facilities such as Data Centers, Telecommunications, and healthcare. Founded in 1955 by Raymond G. Russell, Russelectrichas grown into one of the world's most respected manufacturers of automatic transfer switches and power control systems.

As part of Siemens, a global leader in technology and innovation, we continue to uphold Raymond Russell's legacy of excellence and reliability. Together, we are committed to advancing the future of power control solutions, ensuring that our customers receive the highest quality products and services.

We are looking for Field Service Engineer to support critical power facilities. This position will be located near Raleigh or Winston Salem, NC.

This position requires a qualified, hands-on, service-oriented technician to be involved with automatic transfer switch startups, modifications, warranty and emergency calls. Applicant should show desire to learn and advance to the Field Service Engineer level.

You will make an impact with the following skills and experience:

• Applicant must carry a cell phone and be on call 24 hours a day, 7 days a week.
• Focus on work related to automatic transfer switches
• Provide technical support of field startups (standard and non-standard systems), warranty efforts, remedial repairs, and preventative maintenance contracts
• Supervising and ensuring compliance with all safety policies, procedures, guidelines and laws
• Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed
• All work and decisions shall be conducted in strict compliance of all regulatory laws
• Travel requirements: Up to 80% travel

You’ll win us over by having the following qualifications:

Basic Qualifications:

• High School Diploma / GED
• 3+ years experience with the following:
• Electrical power including low voltage through medium voltage switchgear in support of critical power facilities (IE data centers, airports, etc…)
• Experience with most types of automatic transfer switch testing
• Reading schematics and blueprints for power control, automation and customer technical support
• Familiarity with all applicable codes and industry standards
• Proficient in taking care of client interactions and completing projects on time and within budget guidelines
• Strong project management skills with excellent decision making, organization and management capabilities
• Must be self-directed and very committed to customer satisfaction
• Individuals must possess a valid Driver's license in good standing
• Must be authorized to work in the US for any employer without sponsorship now or in the future

Preferred Qualifications:

• 5+ years of field service within the power distribution/ protection industry
• Associate or bachelor’s degree in electrical engineering
• Excellent customer service, time management and follow-up skills
• Power distribution, DC/AC, Voltage Circuit Theory and practical troubleshooting skills

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay Transparency

Siemens follows Pay Transparency laws.

Criminal History

Qualified applications with arrest or conviction records will be considered foremployment in accordance with applicable local and state laws.

Chicago , Illinois , United States of America