Field Service Engineer, Quantum Computing

D-Wave Quantum Inc.; Boca Raton (FL); On-site; USD 95,000 - 135,000; Full time

Job summary

D-Wave is launching a state-of-the-art facility in Boca Raton, Florida, and seeks two Service Engineers to join the early local team. You will build, upgrade, maintain, and repair complex cryogenic, electrical, and mechanical systems powering the Leap quantum cloud service.

Initial training and knowledge transfer will occur at our Burnaby, BC headquarters for up to 180 days, after which you’ll return to Boca Raton to take ownership of support, readiness, and documentation while collaborating

Qualifications

• Bachelor's degree in engineering, physics, or equivalent with relevant practical experience.
• 3+ years hands-on work supporting complex electromechanical systems in lab, production, or field.
• Strong understanding of thermodynamics, fluid, electrical and mechanical systems.
• Experience with troubleshooting and customer-facing communication.

Responsibilities

• Participate in builds, installations, commissioning, upgrades, and maintenance of quantum systems.
• Troubleshoot cryogenic, electrical, mechanical, vacuum, and control systems in labs and field.
• Help establish service operations, procedures, tools, spare parts, and documentation.
• Support production systems through scheduled maintenance and incident response.
• Collaborate with hardware and R&D teams to improve reliability and serviceability.
• Develop service procedures, troubleshooting guides, and incident records.
• Travel to customer and company sites as required.

Skills

Troubleshooting

Independent work

Effective communication

Team collaboration

Engineering problem solving

Education

Bachelor's degree in engineering or physics

Tools

Python

C/C++

PLC logic

Scripting

Linux/UNIX

P&IDs

Cryogenic systems

Job description

D-Wave is launching a state-of-the-art facility in Boca Raton, Florida, and seeks two Service Engineers to join the early local team. You will build, upgrade, maintain, and repair complex cryogenic, electrical, and mechanical systems powering the Leap quantum cloud service.

Initial training and knowledge transfer will occur at our Burnaby, BC headquarters for up to 180 days, after which you’ll return to Boca Raton to take ownership of support, readiness, and documentation while collaborating