Field Service Engineer (Poland & Central Europe)

JBT Marel; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

JBT Marel is seeking a hands-on Field Service Engineer to install, maintain, troubleshoot, and optimise advanced food processing equipment at customer sites across Poland and globally. You will be the face of the company, delivering professional service reporting and customer-focused support.

The role requires travel (60% within Poland and 40% internationally), strong mechanical/electrical skills, and excellent communication. A technical qualification and driving license are essential.

Qualifications

• Technical qualification in mechanical, electrical, or mechatronics engineering.
• Experience reading electrical and mechanical drawings.
• Experience with industrial machinery or food processing equipment is a plus.
• Good English communication skills.

Responsibilities

• Install, commission, maintain, troubleshoot, and repair equipment at customer sites across Poland and globally.
• Diagnose mechanical and electrical issues and minimise downtime.
• Carry out preventive maintenance and inspections to maximise reliability.
• Provide technical guidance and training on operation and maintenance.
• Prepare service reports documenting findings and actions.
• Identify spare parts needs and opportunities for repairs or upgrades.
• Support international installations and short-notice visits.

Skills

Customer focus

Troubleshooting

Mechanical & Electrical

Drawings reading

English proficiency

Travel willingness

Driving licence

Education

Technical qualification in Mechanical/Electrical/Mechatronics

Job description

Are you ready to deliver hands-on technical expertise across Poland and globally?

JBT Marel is looking for a skilled and customer-focused Field Service Engineer to support our customers across Poland and globally.

In this role, you will install, maintain, troubleshoot, and optimise advanced food processing equipment, combining strong mechanical and electrical knowledge with excellent customer service. As a Field Service Engineer, you will often be the face of JBT Marel at the customer site, making professional communication, clear reporting, and a customer-first approach essential.

This is an exciting opportunity for an engineer who enjoys technical problem-solving, international travel, and working directly with customers in a dynamic environment.

What you’ll be doing

• Install, commission, maintain, troubleshoot, and repair JBT Marel equipment at customer sites across Poland and globally
• Diagnose mechanical and electrical issues and deliver effective solutions to minimise customer downtime
• Carry out preventive maintenance and inspections to maximise equipment reliability and performance
• Provide customers with technical guidance and training on equipment operation, maintenance, and best practices
• Prepare accurate and professional service reports, documenting findings, actions taken, and recommendations
• Identify spare parts requirements and highlight opportunities for repairs, upgrades, or improvements
• Support international installations, service projects, and short-notice or emergency service visits when required

About You

You are a hands-on, solution-oriented engineer who enjoys travelling, solving technical challenges, and building strong customer relationships. You are comfortable working independently at customer sites while remaining connected to a wider international service organisation.

You’ll bring:

• A customer-focused attitude with excellent verbal and written communication skills
• Strong troubleshooting and problem-solving abilities
• Good understanding of both electrical and mechanical systems
• A professional and confident approach when representing JBT Marel at customer sites
• A structured approach to service reporting, documentation, and managing priorities
• Flexibility and willingness to travel internationally and respond to short-notice service requirements
• A proactive mindset and commitment to delivering excellent customer service

Experience & Education

• 2–3 years of experience in Field Service, Technical Service, Maintenance , or a similar engineering environment
• Technical qualification or relevant background in Mechanical, Electrical, or Mechatronics Engineering
• Good practical knowledge of electrical and mechanical systems
• Ability to read and interpret electrical and mechanical drawings
• Experience with industrial machinery, automated equipment, or food processing equipment is an advantage
• Good English communication skills, both written and spoken
• Valid Category B driving licence and passport

Travel & Working Environment

• Approximately 60% travel within Poland and 40% international/global travel
• Regular customer-site work involving service, maintenance, troubleshooting, and installation activities
• Availability for short-notice or emergency service trips when required
• Opportunity to work on international projects and advanced food processing technologies
• Dynamic, customer-facing role with a high level of autonomy

What’s in it for you

• A highly international Field Service role with responsibility across Poland and globally
• Opportunity to work with industry-leading food processing technology
• Ongoing technical training and professional development
• A collaborative and supportive international service team
• Variety and autonomy in your day-to-day work
• Career development opportunities within a global organisation

Who we are

JBT Marel is a global leader in food processing technology, delivering innovative solutions that help customers improve efficiency, quality, and sustainability across the food industry. Our teams work across borders to provide advanced technology and world-class service to food producers around the world.

Interested?

If you’re ready to take on a dynamic Field Service role where you can combine technical expertise, international travel, and customer interaction, we’d love to hear from you.

Learn more: www.jbtmarel.com
Follow us on LinkedIn: https://www.linkedin.com/company/jbtmarel/

Join us — and help deliver world-class service across the food processing industry.

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