Field Service Engineer — Packaging Automation & PLCs

451 Fuller Technologies Mexico SA de CV; Allentown (Lehigh County); On-site; USD 85,000 - 110,000; Full time

Job summary

Fuller Technologies Mexico SA de CV is seeking a Field Service Engineer to support Ventomatic systems and related equipment across installations. You will diagnose, repair, and upgrade components while delivering clear technical findings and actionable next steps to customers.

The role requires troubleshooting across mechanical, electrical, and PLC/HMI domains with strong communication. Expect significant travel within the U.S. and occasional LATAM, with a focus on safety and reliability.

Qualifications

• 3–5+ years supporting packaging/palletizing lines or industrial automation (cement/bulk handling preferred).
• PLC/HMI exposure with Siemens TIA Portal plus one of Beckhoff TwinCAT or Allen-Bradley Studio 5000.
• Experience with at least two VFD families (ABB, Siemens, Nidec/Control Techniques, PowerFlex, etc.).
• Ability to read electrical/pneumatic drawings and troubleshoot from field signals to program logic.
• Strong English and professional customer communication; 70–80% travel within the U.S. (occasional LATAM).
• Nice to have Direct Ventomatic equipment experience; network diagnostics (Profinet/EtherCAT/EtherNet/IP, CANbus/Optical Bridge).
• Safety credentials (OSHA/MSHA/NFPA-70E, fall protection).

Responsibilities

• Troubleshoot equipment across mechanical, electrical, pneumatic/electropneumatic, and PLC/HMI domains.
• Perform alignments/synchronization, functional testing (vacuum, weighing repeatability, recipes/setpoints, networks).
• Produce a structured post-visit report within 48 hours including findings and spare parts list.
• Lead with safety: apply LOTO, verify guarding/interlocks, stop work if unsafe, and coach operators on safe adjustments.

Skills

Troubleshooting

Industrial automation

PLC/HMI

Electrical drawings

Technical communication

Travel readiness

Tools

Siemens TIA Portal

Beckhoff TwinCAT

Allen-Bradley Studio 5000

VFD knowledge (ABB/Siemens/Nidec/Control Techniques/PowerFlex)

Job description

Fuller Technologies Mexico SA de CV is seeking a Field Service Engineer to support Ventomatic systems and related equipment across installations. You will diagnose, repair, and upgrade components while delivering clear technical findings and actionable next steps to customers.

The role requires troubleshooting across mechanical, electrical, and PLC/HMI domains with strong communication. Expect significant travel within the U.S. and occasional LATAM, with a focus on safety and reliability.