Field Service Engineer – Optics & Instrumentation

Optos; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Optos is seeking a Field Service Engineer to provide installation, repair, preventive maintenance, and training for our instrumentation at customer sites in the Fort Lauderdale/Miami area. The role requires coordinating with the internal field support team and performing remote diagnosis when needed.

Candidates should have hands-on electronics, networking, and instrumentation experience, with strong troubleshooting and customer-facing communication skills.

Qualifications

• Hands-on experience with electronics, networking, instrumentation, or medical devices.
• Strong troubleshooting across mechanical, electrical, software, network, and instrumentation issues.
• Experience with software installation and network integration; proficient with Microsoft Office.
• Ability to interpret technical documents and schematics; follow service procedures.

Responsibilities

• Plan installation of new customer sites with in-house field support and pre-install calls.
• Install, repair, perform preventive maintenance, and retrofit Optos instruments.
• Support customers on operational aspects of instrument, equipment and software.
• Install and maintain wired computer networks at customer sites.
• Complete regulatory and company documentation.
• Provide remote diagnosis/repair support when needed.
• Relay field failures to internal support teams for resolution.
• Ensure repair parts are on site and CRM transactions are thorough and timely.
• Test repaired instruments in all modes per specification.
• Represent Optos at technical shows and exhibitions as required.

Skills

Troubleshooting

Electronics

Networking

Instrumentation

Medical devices

Hardware diagnostics

Software installation

Network issues

Customer-facing communication

Time management

Teamwork

Reading schematics

Remote diagnosis

Tools

Microsoft Office

Schematics

Service procedures

Job description

Optos is seeking a Field Service Engineer to provide installation, repair, preventive maintenance, and training for our instrumentation at customer sites in the Fort Lauderdale/Miami area. The role requires coordinating with the internal field support team and performing remote diagnosis when needed.

Candidates should have hands-on electronics, networking, and instrumentation experience, with strong troubleshooting and customer-facing communication skills.