Field Service Engineer: On-site Installations & Repairs

Nordson Corporation; Indiana; On-site; USD 70,000 - 100,000; Full time

Job summary

Nordson Measurement & Control is seeking an experienced Field Service Engineer to install, troubleshoot, and repair equipment at customer sites across the Illinois/Indiana region. The role requires strong technical expertise, excellent customer service, and extensive travel to customer locations.

Responsibilities include preventive maintenance, diagnostics across electrical, mechanical, hydraulic, and software systems, and on-site configuration.

Qualifications

• 2+ years of field service, maintenance, or technical support experience preferred.
• Associate's or Bachelor's degree in Engineering, Electronics, Mechanical Engineering, or Military Equivalent.
• Proficiency with Microsoft Office and service management systems.

Responsibilities

• Install, commission, and configure equipment according to company and customer requirements.
• Perform preventive maintenance and inspections to ensure optimal equipment performance.
• Diagnose mechanical, electrical, hydraulic, pneumatic, and software-related issues.
• Repair and replace defective components and parts.
• Respond promptly to service calls and customer support requests.
• Document service activities, maintenance records, and repair reports accurately.
• Provide technical training and operational guidance to customers and end users.
• Collaborate with engineering, technical support, and sales teams to resolve complex issues.
• Monitor equipment performance and recommend improvements or upgrades.
• Travel frequently to customer locations as required.

Skills

Customer service

Problem solving

Communication

Team collaboration

Time management

Attention to detail

Adaptability

Military electronics knowledge

Education

Engineering degree (Assoc/Bachelor)

Military equivalent

Experience 2+ years

Tools

Microsoft Office

Service management systems

Job description

Nordson Measurement & Control is seeking an experienced Field Service Engineer to install, troubleshoot, and repair equipment at customer sites across the Illinois/Indiana region. The role requires strong technical expertise, excellent customer service, and extensive travel to customer locations.

Responsibilities include preventive maintenance, diagnostics across electrical, mechanical, hydraulic, and software systems, and on-site configuration.