Field Service Engineer: Office Machines & Networking

Eakes Office Solutions; Cheyenne (WY); On-site; USD 42,000 - 55,000; Full time

Job summary

Eakes Office Solutions in Cheyenne, WY seeks a Service Technician to repair and support office machines on-site or in shop. You will troubleshoot electronic, mechanical, software, and print quality issues and ensure accurate documentation.

Responsibilities include maintaining customer relations, providing timely repairs, promoting service offerings, and completing work orders with meter readings. Must have High School education; technical electronics/PC/networking background preferred.

Qualifications

• High School Education is required.
• Technical Degree in Electronics/Computers/Basic Networking preferred.
• A+ Certification desired.

Responsibilities

• Troubleshoot electronic, mechanical, software, or copy quality problems on-site or in shop and perform repairs.
• Diagnose machine network connectivity issues and provide support or guidance.
• Maintain proper response time and service quality.
• Service assigned territory to meet customer needs efficiently.
• Identify and train key operators at installations and report to dispatch.

Skills

Verbal communication

Written communication

Customer relations

Accuracy

Lifting 60 lbs

Travel 75-100%

Education

High School Education

Technical Degree in Electronics/Computers/Basic Networking

A+ Certification

Job description

Eakes Office Solutions in Cheyenne, WY seeks a Service Technician to repair and support office machines on-site or in shop. You will troubleshoot electronic, mechanical, software, and print quality issues and ensure accurate documentation.

Responsibilities include maintaining customer relations, providing timely repairs, promoting service offerings, and completing work orders with meter readings. Must have High School education; technical electronics/PC/networking background preferred.