Field Service Engineer - Nebraska

ContractStaffingRecruiters.com; Chester (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

ContractStaffingRecruiters.com is seeking a Field Service Engineer to install, service, and troubleshoot robotic cells and safety systems across customer sites in Nebraska and beyond. You will work with the Head of Field Operations to ensure installations meet quality standards and are well-documented in MaintainX.

You will interpret drawings, perform preventive maintenance, respond to service calls, and communicate field observations to improve product uptime and customer satisfaction.

Qualifications

• Experience installing/maintaining robotic systems.
• Ability to interpret mechanical drawings and electrical schematics.

Responsibilities

• Assist in pre-installation site planning as directed by the Head of Field Operations.
• Arrive onsite with all tools and equipment necessary for installation.
• Participate in the robotics pre-install safety review with install teams.
• Perform mechanical assembly, wiring and configuration of robotic cells and safety systems.
• Ensure all work meets quality standards and site-specific requirements.
• Interpret drawings and schematics to support accurate installation.
• Respond to service calls promptly and professionally.

Skills

Robotics

Field service experience

Electrical wiring

Mechanical assembly

Tools

MaintainX

Schematic reading

Job description

Field Service Engineer ensures that all service activities are methodical, accurate, and fully documented in MaintainX.

This role directly contributes to customer satisfaction and our Net Promoter Score (NPS) by consistently doing the right thing for our customers.

Field Service Engineers also serve as a key communication link between the customer and Robotics leadership, ensuring that field insights are captured and acted upon.

• Assist in pre-installation site planning as directed by the Head of Field Operations (Sierra Dellay).
• Arrive onsite with all tools and equipment necessary for installation.
• Participate in the Robotics pre-install safety review with all install team members.
• Perform mechanical assembly, wiring, and configuration of robotic cells and safety systems.
• Ensure all work meets quality standards and site-specific requirements.
• Interpret mechanical drawings and electrical schematics to support accurate installation.

Respond to service calls promptly and professionally, providing solutions that reflect service-first culture.

Perform scheduled preventive maintenance and emergency repairs to minimize downtime.

Troubleshoot issues related to motion control, sensors, mechanical components, and system integration.

Communicate service issues, customer concerns, and field observations directly to the Head of Field Operations.

Report travel plans, current location, and site status to the Head of Field Operations or Field Service Lead, as directed.

Maintain accurate service logs and customer records in MaintainX.