Field Service Engineer - Metals Tech (50% Travel)

DTE; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

DTE is building step-change technology for metals production and seeks a Field Service Specialist to install, commission, and service DTE solutions at customer sites across the United States. Expect ~50% travel to support deployments and operations.

You will configure equipment, train operators, and provide remote and on-site technical support while upholding safety and quality standards in demanding industrial environments.

Qualifications

• B.Sc. in Engineering or related field or equivalent experience.
• 3+ years in assembly, field service, or technical support with electronic/industrial equipment.
• Experience troubleshooting automated control systems.
• Strong analytical and problem-solving skills.
• Hands-on with prototypes, testing, and product improvements.
• Strong emphasis on safety, reliability and quality.
• Able to meet access requirements (safety training, screenings, background checks).
• Comfortable in hot, noisy casthouse environments with PPE.
• Experience in metals/foundry or heavy industry is a plus.
• Excellent English communication skills; other languages are a plus.

Responsibilities

• Install, commission, and calibrate metal production devices at customer sites.
• Ensure installations and service work meet the highest standards of quality, safety, and schedule adherence.
• Implement DTE solutions and train customer operators to use them.
• Service, maintain, and repair installed solutions, including remote support.
• Confirm site readiness and flag gaps before installation.
• Participate in on-call rota for remote and on-site support.
• Provide feedback to Product and Engineering to drive improvements.

Skills

Field service

Troubleshooting

Electrical safety

Analytical thinking

Hands-on

English fluency

Education

B.Sc. in Engineering or related field

Tools

Automated control systems

Prototyping & testing

Job description

DTE is building step-change technology for metals production and seeks a Field Service Specialist to install, commission, and service DTE solutions at customer sites across the United States. Expect ~50% travel to support deployments and operations.

You will configure equipment, train operators, and provide remote and on-site technical support while upholding safety and quality standards in demanding industrial environments.