Field Service Engineer - Mechanical & Electrical (On-site)

Jungheinrich Internal; Tennessee; On-site; USD 65,000 - 85,000; Full time

Job summary

Jungheinrich is seeking a Field Service Engineer to cover DA, ME, TN, and CT postcodes. You will assist the Area Service Manager by ensuring that defined site performance goals and standards are met, performing preventative maintenance and repairs on materials handling equipment.

The role requires a mechanically and electrically biased engineer with a clean driving license, strong customer-facing skills, and the ability to work unsupervised.

Qualifications

• We are seeking mechanically and electrically biased engineers from maintenance/service backgrounds.
• Candidates should have a clean driving license and be comfortable working with customers.

Responsibilities

• Preventative maintenance of materials handling and ancillary equipment
• Repair of materials handling and ancillary equipment
• Accurately complete service reports and time sheets
• Manage and control parts stock
• Build customer relationships through good levels of communication, ensuring customer expectations are met in line with contractual obligations
• Close liaison with the after sales office to ensure accurate information for customers in regards to repair times and estimated times of arrival
• Optimise external revenue by ensuring chargeable follow up work identified is communicated to the Customer and completed in a timely manner
• Ensure all company and customer health and safety procedures are met
• Identify sales leads for the Jungheinrich range of equipment and After Sales products
• Act as a Company Ambassador at all times

Skills

Mechanical bias

Electrical bias

Customer facing

Driving licence

Education

Good level of education

Job description

Jungheinrich is seeking a Field Service Engineer to cover DA, ME, TN, and CT postcodes. You will assist the Area Service Manager by ensuring that defined site performance goals and standards are met, performing preventative maintenance and repairs on materials handling equipment.

The role requires a mechanically and electrically biased engineer with a clean driving license, strong customer-facing skills, and the ability to work unsupervised.