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Field Service Engineer, MALDI Biotyper

Bruker Nano Surfaces & Metrology

Salt Lake City (UT)

On-site

USD 72,000 - 113,000

Full time

2 days ago
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Job summary

A leading analytical instrumentation company is hiring a Field Service Engineer for MALDI Biotyper systems in Salt Lake City. This role involves performing preventive maintenance, troubleshooting systems, and ensuring customer satisfaction. Candidates should have a relevant degree and experience in diagnostics and repairs, along with strong communication skills and the ability to work independently.

Qualifications

  • B.S. Degree required in relevant field.
  • Minimum 3 years' experience in diagnostics and repairs.
  • Valid Driver's license required.

Responsibilities

  • Perform Preventive Maintenance (PM) on MALDI Biotyper Systems.
  • Basic troubleshooting on-site or via remote diagnostic software.
  • Coordinate customer WebEx Sessions and phone support.

Skills

Excellent communication skills
Customer focus
Strong organizational skills
Ability to work independently

Education

B.S. Degree in electrical engineering, electronics, biotech or chemistry related fields

Tools

MS Office products

Job description

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Overview

Bruker is one of the world's leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 9,700 employees at over 90 locations are working on this permanent challenge to make the world a better place.

Job Locations

US-AZ | US-UT

ID

2025-17674

Job Function

Service and Support

Overview

Bruker is one of the world's leading analytical instrumentation companies enabling scientist to make breakthrough discoveries and develop new application that improve the quality of human life. Our high-performance products and high-value life science and diagnostic solutions are trusted by leading businesses, institutes, and scientists worldwide. Today, more than 9,700 employees at over 90 locations are working on this permanent challenge to make the world a better place.

We have a Field Service Engineer to perform Planned Maintenance on MALDI Biotyper instruments position is based in Salt Lake City, Utah or Phoenix, AZ.

Responsibilities

Performs Preventive Maintenance (PM) and basic services on our MALDI Biotyper Systems. Preventive Maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the MALDI Biotyper application performs to Bruker specification. Preventive Maintenance also includes running complex organic and biochemical compounds that verify system performance.

  • Basic troubleshooting on-site using Digital Volt Meter (DVM) or via remote diagnostic software to independently determine whether an onsite visit is required.
  • Re-qualify the instrument after service repair by executing Operational and Performance protocols including running complex compounds for verification.
  • Makes travel arrangements and generates individual expense reports.
  • Secures customer's acceptance of the Preventive Maintenance or repair.
  • Coordinates customer WebEx Sessions, phone support, and lab facility inspection.
  • Required to attend certified MALDI Biotyper product training in German factory.
  • Communicates/works closely with service/support centers.

Qualifications

Education and/or Experience:

  • B.S. Degree in electrical engineering, electronics, biotech or chemistry related fields or equivalent experience.
  • Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.

Qualifications:

  • Working knowledge of MS Office products.
  • Basic understanding of network interfacing.
  • Valid Driver's license.
  • Excellent communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
  • Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or Master's Degree) in Biochemistry, Biophysics or Microbiology.
  • Strong organizational and prioritizing skills.
  • Ability to work independently yet has a team focus.
  • Must be responsive and reliable.
  • Ability to travel on a routine basis and maintain a current Passport as required for international travel.
  • Occasional lifting of up to 50 pounds.
  • Able to manipulate small hand tools.

At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $72,000.00 and $113,000.00 and provides an opportunity to progress as you grow and develop within a role. The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the s

uccessful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be... For full info follow application link.

Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, vetera status, and other protected characteristics.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology

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