Field Services Engineer

Henis Group; Greer (SC); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading company in industrial blending equipment is seeking a hands-on Field Service Engineer. This role involves troubleshooting PLC systems, scheduling service visits, and providing remote support. Candidates should have strong mechanical and electrical skills and be willing to travel across North America. The position is based in Greer, SC, when not traveling. Competitive benefits and a supportive team environment are offered.

Qualifications

• Working knowledge of Allen-Bradley PLCs required.
• Strong troubleshooting skills in both mechanical and electrical systems.
• Solid organizational and communication skills for managing service schedules.

Responsibilities

• Provide mechanical, electrical, and PLC service at customer sites across North America.
• Support equipment startups, functional testing, and on-site customer training.
• Coordinate and schedule customer visits for yourself and the service team.

Skills

Troubleshooting

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Allen-Bradley PLCs

Siemens PLC

Job description

4 days ago Be among the first 25 applicants

Direct message the job poster from Henis Group

Our client is the North American division of a global leader in industrial blending equipment, serving customers across the plastics and powder coatings industries. With a small, family-oriented U.S. team and strong support from their German parent company, they’ve built a reputation for high-quality equipment and responsive service. As their business continues to grow across the U.S., Canada, and Mexico, they’re looking to add a hands-on and self-motivated Field Service Engineer who’s just as comfortable troubleshooting a PLC system as they are scheduling the next customer site visit.

Position Overview

This role combines field service expertise with team coordination. You’ll perform mechanical and electrical service work on equipment across North America, provide PLC-level support (primarily Allen-Bradley), and help manage the scheduling of both your own service calls and those of your fellow technicians. When you're not traveling, you'll work from the company’s facility in Greer, SC, supporting customers remotely and coordinating the service calendar.

Key Responsibilities

• Provide mechanical, electrical, and PLC (Allen-Bradley and Siemens) service at customer sites across North America
• Support equipment startups, functional testing, and on-site customer training
• Offer remote troubleshooting and technical support via phone or email
• Coordinate and schedule customer visits for yourself and the service team
• Assist with in-house customer trials and equipment preparation
• Promote aftermarket parts and services as needed
• Maintain test equipment and contribute to general warehouse upkeep
• Travel internationally for occasional training at the company’s German headquarters
• Submit travel expenses via company-provided credit card or expense reporting system
• Travel is required approximately 35–40% of the time
• Trips typically range from 1–5 days, with most employees back home for the weekend
• Occasional international travel (about two weeks) to Germany for training
• Mileage reimbursement is provided for personal vehicle use based on national guidelines

Qualifications

• Working knowledge of Allen-Bradley PLCs required; Siemens PLC experience is a plus
• Strong troubleshooting skills in both mechanical and electrical systems
• High school diploma or equivalent required
• Solid organizational and communication skills for managing service schedules
• Willingness to travel throughout the U.S., Canada, and Mexico
• Must be capable of working independently and professionally in customer-facing settings
• Ability to obtain a passport
• Proficiency in Microsoft Office
• Comfortable working overtime when needed

Location Requirement

• This is an in-office role when not traveling
• Candidates must be based near or willing to commute to the Greer, SC facility

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Manufacturing

• Industries

  Manufacturing

Referrals increase your chances of interviewing at Henis Group by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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