Field Service Engineer II – Onsite Etch Systems Expert

HITACHI ENERGY CZECH REPUBLIC S.R.O.; Austin (TX); On-site; USD 36,000 - 61,000; Full time

Job summary

Hitachi High-Tech America, Inc. is seeking Field Service Engineers to perform preventative and unscheduled maintenance of Hitachi's E.C.R. Etching Systems at customer facilities across the United States and internationally.

Field Service Engineers will maintain electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer subsystems. FSEs report to the customer manufacturing facility daily and may work overtime or compressed

Qualifications

• Associate's degree in related field preferred
• Equivalent combination of education and work experience

Responsibilities

• The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers.
• The FSE provides technical guidance to junior field engineers and customers.
• The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

Skills

Customer interface

Communication skills

Technical problem solving

Education

Associate's degree or equivalent

Job description

Hitachi High-Tech America, Inc. is seeking Field Service Engineers to perform preventative and unscheduled maintenance of Hitachi's E.C.R. Etching Systems at customer facilities across the United States and internationally.

Field Service Engineers will maintain electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer subsystems. FSEs report to the customer manufacturing facility daily and may work overtime or compressed