Field Service Engineer II / Senior Field Service Engineer

HITACHI HIGH-TECH AMERICA, INC.; Austin (TX); On-site; USD 36,000 - 61,000; Full time

Job summary

Hitachi High-Tech America, Inc. is seeking a Field Service Engineer to perform preventative and unscheduled maintenance on Hitachi EC ER Etching Systems at customer facilities across the United States.

The role requires on-site presence at AUS (Austin, TX) customer sites and may involve overtime and compressed work weeks. The candidate will diagnose and repair electronic, mechanical, vacuum, RF, gas delivery and wafer transfer subsystems, install systems, train customers and junior engineers,

Qualifications

• Customer interface and communication skills are necessary for this position.
• The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.

Responsibilities

• The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers.
• The FSE provides technical guidance to junior field engineers and customers.
• The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

Skills

Customer interface

Communication skills

Education

Associate’s degree in related field

Job description

Location: (HTA) AUS (Austin, TX) Job ID: R0149589 Date Posted: 2026-10-23 Company Name: HITACHI HIGH-TECH AMERICA, INC. Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: No

Job Description

WORK STYLE DESIGNATION: Customer Onsite WORK STYLE REQUIREMENT: Onsite at Customer location WORK LOCATION: AUS (Austin, TX) EXPECTED PAY RANGE: $ 26.27 - $ 44.13 per hour This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

POSITION SUMMARY Field Service Engineer's will be responsible for preventative and unscheduled maintenance of Hitachi’s E.C.R. Etching Systems at customer facilities throughout the United States and international. Field Service Engineers (FSE) will be responsible to maintain the following sub systems; electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems. FSEs report to customers manufacturing facility daily and take direction for the Hitachi Technical Supervisor. Compressed workweeks may apply. The FSE must be willing to work overtime upon request. Field engineers will interface with site coordinator to perform preventative and unscheduled maintenance.

PRIMARY RESPONSIBILITIES The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers. (E) The FSE provides technical guidance to junior field engineers and customers. The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

EDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTS Associate’s degree in related field preferred or Equivalent combination of education and work experience

Experience and Travel Requirements

• Senior Field Service Engineer – Should have 3 to 5+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
• Field Service Engineer II – Should have 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.

SKILLS AND ABILITIES REQUIREMENTS Customer interface and communication skills are necessary for this position. The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.

Equal Opportunity Employer (EOE)

Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, registered domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail]

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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