Field Service Engineer II - On-Site Tech & Solutions

Dell Technologies Inc.; Austin (TX); On-site; USD 65,000 - 88,000; Full time

Job summary

Dell Technologies Inc. is seeking a Field Service Engineer II to deliver on-site service and support at customer locations, focusing on installation, configuration, maintenance, and issue resolution.

You will work closely with customers to understand needs and ensure a seamless experience from site visits. Based in Barstow, Texas, this role requires strong technical skills, excellent communication, and a customer-first mindset to uphold Dell’s service standards and drive satisfaction on every

Qualifications

• Experience in field service or on-site support.
• Strong diagnostic and problem-solving abilities.
• Excellent communication and customer service skills.

Responsibilities

• Provide on-site field service support to customers.
• Install, configure and integrate systems at customer sites.
• Diagnose issues, apply tools, and resolve customer problems to ensure a positive experience.

Skills

On-site installation & configuration

Troubleshooting

Customer relations

Job description

Dell Technologies Inc. is seeking a Field Service Engineer II to deliver on-site service and support at customer locations, focusing on installation, configuration, maintenance, and issue resolution.

You will work closely with customers to understand needs and ensure a seamless experience from site visits. Based in Barstow, Texas, this role requires strong technical skills, excellent communication, and a customer-first mindset to uphold Dell’s service standards and drive satisfaction on every