Field Service Engineer II - CT PIT TEAM

Insight Global; Phoenix (AZ); On-site; USD 34,000 - 41,000; Full time

Job summary

Insight Global is seeking a on-site technician to service and repair semiconductor processing equipment in customer facilities. The role involves troubleshooting, upgrades, and parts installation, with a focus on minimizing downtime and maintaining assets.

Applicants should have 2+ years in maintenance of semiconductor capital equipment, strong customer interfacing skills, and the ability to use and handle specialty tools in a cleanroom environment.

Qualifications

• 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills are required.
• Mechanical aptitude is required as well as an ability to use appropriate tools.
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required.

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment.
• Troubleshoots equipment problems.
• Coordinates activities with peers, supervisor(s) and customers to minimize downtime and interruptions.
• Orders and installs parts.
• Responds to emergency service calls as required.
• Instructs customer operating technicians on system operation and maintenance.
• Performs upgrades and modifications to equipment as needed.
• Remains current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.

Skills

Customer interface

Mechanical aptitude

Tools usage

Troubleshooting

Job description

Job Description

Responsibilities

Performs on-site service and repair of semiconductor processing equipment. Troubleshoots equipment problems. Maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts. Responds to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s).

Shift Schedule

2 Day Shift & 1 Night Shift

Salary

$25/hr - $30/hr

Skills and Requirements

Qualifications: 2+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment. Excellent customer interface skills are required. Mechanical aptitude is required as well as an ability to use appropriate tools. Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required.

Physical Requirements: Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].