Field Services Engineer

Infotree Global Solutions; City of Albany (NY); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Infotree Global Solutions in the United States seeks an on-site service technician for semiconductor processing equipment. You will perform repairs, upgrades, and routine maintenance to minimize downtime.

You will coordinate with customers and peers, maintain records, and train customer operators on system operation.

Strong troubleshooting, mechanical aptitude, and electronics background required; HS diploma with relevant experience acceptable.

Formación

• Associates degree in electronics, engineering, or related field (HS diploma with experience acceptable).
• 0+ year experience in maintenance, repair, and troubleshooting of semiconductor capital equipment.
• Excellent customer interface skills required.
• Mechanical aptitude and ability to use appropriate tools.
• Understanding of maintenance, repair and installation procedures for equipment.

Responsabilidades

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize downtime
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through training and manuals
• Uphold standards of conduct to maintain credentials on customer sites

Conocimientos

Semiconductor industry experience

Troubleshooting skills

Customer interface

Problem-solving

Educación

Associate degree in electronics/engineering

Bachelor’s degree preferred

Herramientas

Electrical tools

Mechanical tools

Descripción del empleo

Prior semiconductor industry experience strongly preferred

Prior experience with electrical/mechanical/electromechanical troubleshooting skills also acceptable.

Must possess excellent troubleshooting and problem-solving skills

Responsibilities

• Performs on-site service and repair of semiconductor processing equipment
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Qualifications

• Associates degree in electronics, engineering, or other applicable field of study; Bachelor’s Degree in Engineering or Technology preferred (HS Diploma/GED also acceptable with relevant experience)
• 0+ year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required