Field Service Engineer II

Applied Spectra, Inc; West Sacramento (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

An innovative company is seeking a dedicated Field Service Engineer to join their analytical laser spectroscopy team. This role offers the opportunity to engage in hands-on training and support for cutting-edge instruments, providing essential onsite customer services such as installation and maintenance. With a focus on collaboration, you will work closely with scientific and engineering teams to ensure customer satisfaction. This position allows for travel and the chance to develop service contracts while enjoying a supportive work environment that values diversity and inclusion. If you are passionate about engineering and eager to make an impact, this is the perfect opportunity for you.

Benefits

Competitive Compensation

Full Benefits

401K

Holidays

Qualifications

• 3-5 years of experience in an Engineering or Manufacturing environment preferred.
• Strong understanding of mechanical systems and parts assembly.

Responsibilities

• Test and validate electro-optical-mechanical equipment.
• Install, configure, and service instruments at customer sites.

Skills

Analytical Skills

Problem-Solving Skills

Technical Proficiency with Testing Equipment

Communication Skills

Education

Bachelor's Degree in Engineering

Tools

Signal Generators

Oscilloscopes

Data Acquisition Systems

Job description

Join to apply for the Field Service Engineer II role at Applied Spectra, Inc.

Applied Spectra, Inc. (ASI) is seeking a Field Service Engineer to support our analytical laser spectroscopy business. The candidate will be trained in all aspects of our instruments, including manufacturing, testing, and repair. Once trained, the main duties will include onsite customer services such as installation, maintenance, and training. The candidate will coordinate with our scientific, engineering, and manufacturing teams to work with new and existing customers to address all instrument requirements. The position also involves setting up service contracts and developing methods, guidelines, and policies to facilitate efficient services.

Responsibilities

1. Test and validate electro-optical-mechanical equipment
2. Author manufacturing documentation (Work Instructions, Test Protocols, Component Specifications, etc.) to meet manufacturing and Quality System requirements
3. Install, configure, perform final testing, train, and service instruments at customer sites
4. Provide remote technical support via phone and electronic communication (email/web-based)
5. Travel domestically and internationally (up to 50% annually)
6. Work overtime or weekends as needed

Requirements

Education:

Bachelor’s degree in Engineering or a related field is required.

Experience:

• 3-5 years of experience in an Engineering or Manufacturing environment preferred
• Previous experience as a field engineer or similar role
• Experience preparing device history records (DHR) is a plus
• Laser systems experience is a plus
• Strong analytical and problem-solving skills

Additional Qualifications:

• Strong understanding and hands-on experience with mechanical systems and parts assembly; excellent troubleshooting skills
• Ability to read and interpret mechanical and electrical documentation, including drawings and schematics
• Technical proficiency with testing equipment such as signal generators, oscilloscopes, data acquisition systems, etc.
• Effective communication skills, both oral and written

Work Environment

This role operates in a casual office setting combined with manufacturing and warehouse spaces. Standard office equipment will be used, and the role may require lifting and the use of power tools.

About Applied Spectra

Applied Spectra, Inc. is an international supplier of laser ablation-based analytical instrumentation for elemental and isotopic analysis. We have a global sales and distribution network and offer competitive compensation, full benefits, 401K, and holidays.

We are an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or other protected characteristics.