Field Service Engineer: IFPC Missile Defense

Society of Defense Financial Management; Northern (KY); Hybrid; USD 73,000 - 133,000; Full time

Job summary

Leidos is seeking a Field Service Representative to support a weapons systems program aboard JBLM, WA. The role is part of an end-user embedded CLS team responsible for on-site operation and maintenance of the IFPC Inc 2 launcher/interceptor solution.

The candidate will perform field-level tasks, troubleshoot hardware and software, and coordinate with end-users and other teams. A SECRET clearance and willingness to deploy are required.

Responsibilities

• Support the customer in managing and monitoring the maintenance and sustainment program to include, but not limited to: scheduling and conducting services, HW configuration, HW/SW troubleshooting, and HW/SW installation.
• Contribute to Root Cause Analysis and failure troubleshooting that are above the level of the end-user to include, but not limited to: software, hardware, interconnecting cabling, electrical system, and networks.
• Recommend courses of action to the customer, end-user, and peers based on experiential knowledge.
• Create, update, and complete Work Orders with timely professionalism and verify the completeness and accuracy of maintenance reports.
• Demonstrate proficiency in reading and comprehending electrical and mechanical drawings.
• Handle and inspect electrostatic sensitive devices.
• Support ongoing training programs through collaboration with our technical trainers to ensure highly trained and competent service members.
• Understand the customer's expectations and perceptions in order to provide the best support possible; focusing on mission, values, and goals.
• Establish trust and confidence by creating and maintaining open, candid lines of communication with the customer, end-user, and partner companies & agencies.
• Demonstrate discipline, adaptability, attention to detail, sound judgement, initiative, and ability to foster collaboration.

Job description

Leidos is seeking a Field Service Representative to support a weapons systems program aboard JBLM, WA. The role is part of an end-user embedded CLS team responsible for on-site operation and maintenance of the IFPC Inc 2 launcher/interceptor solution.

The candidate will perform field-level tasks, troubleshoot hardware and software, and coordinate with end-users and other teams. A SECRET clearance and willingness to deploy are required.