Field Service Engineer I (Semiconductor)

Canon Solutions America; Boise (ID); On-site; USD 38,407 - 57,514; Full time

Job summary

A leading technology company is seeking an entry-level technician in Boise, ID to support photolithography equipment for semiconductor manufacturing. This role involves training in equipment support and requires full-time presence on-site. Candidates should have an HS Diploma or GED, with a preference for higher education in related fields. Skill in MS Office applications is necessary, along with customer service capabilities. The anticipated salary range is $27.88 - $41.75 per hour.

Qualifications

• Entry-level role within a customer-facing environment requiring equipment support training.
• Must comply with customer COVID-19 protocols.
• Up to 30% travel may be necessary.

Responsibilities

• Perform repairs and maintenance of semiconductor equipment.
• Install and calibrate equipment to factory specifications.
• Maintain accurate documentation of maintenance activities.

Skills

Customer service

Technical troubleshooting

Communication

MS Word proficiency

MS Excel proficiency

MS PowerPoint proficiency

Education

HS Diploma or GED

AA or BS degree in a related field

Job description

About the Role

Canon U.S.A., Inc. has an exciting opportunity in Boise, ID area to support our photolithography equipment customers and enable them to utilize cutting edge technology in their semiconductor manufacturing process. This is an entry level position where you will be trained to support Canon's photolithography equipment (steppers and scanners). This position requires full‑time presence at your assigned office(s)/worksite(s).

Your Impact

• Perform repairs and preventive maintenance of semiconductor manufacturing equipment to ensure equipment performance and uptime meet customer specifications
• Install and calibrate semiconductor process equipment to factory specifications
• Escalate advanced repairs as needed, to senior level technicians
• Maintain accurate documentation of maintenance activity and provide periodic reports to site and regional management
• Participate in ongoing technical training and machine installations to expand technical expertise

About You: The Skills & Expertise You Bring

Please note: This is a customer‑facing role, and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures relating to COVID‑19.

• HS Diploma, GED, or equivalent experience required. AA or BS degree in a related field is preferred, plus less than one year of related experience (e.g., FSE or Technician position in a semiconductor equipment company or a technical position in the engineering field)
• May require up to 30% travel (valid driver's license and acceptable driving record necessary)
• Requires MS Word, Excel, and Powerpoint proficiency
• Position may require travel to other offices/customer sites within the US. Some overseas travel as needed
• Requires ability to work flexible shifts, including compressed shifts as needed to meet customer requirements
• Must be capable of working independently, prioritizing tasks effectively, and maintaining composure in high‑pressure situations or when addressing customer demands
• This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies
• Requires ability to lift up to 30 pounds individually; for lifting over 30 pounds assistance may be available
• Substantial amount of standing, walking, typing, grasping, talking and hearing
• Occasionally kneeling, crouching, stooping, reaching, pushing, pulling, and climbing stairs or ladder
• The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes
• Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
• The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways
• The work environment may include working in highly time‑sensitive situations requiring quick resolution, including equipment problems

We are providing the anticipated salary range for this role: $27.88 - $41.75 hourly.

Workstyle Description

Full‑Time On Site - This position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.