Field Service Engineer GCB

Hitachi Energy; Nevada (IA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Engineer to join their dynamic team. This role involves performing complex field service operations, delivering exceptional customer service, and troubleshooting mechanical and electrical issues. The company values innovation and offers opportunities for professional growth, making it an exciting place to advance your career. If you're passionate about cutting-edge technology and want to make a significant impact in the power systems industry, this position is perfect for you. Join a team that fosters collaboration and creativity while tackling complex challenges.

Qualifications

• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands-on experience with substation construction and high voltage equipment.

Responsibilities

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Troubleshoot equipment failures and proactively prevent issues.

Skills

Mechanical Aptitude

Electrical Aptitude

Technical Field Service

Customer Service

Troubleshooting

Communication Skills

Education

Trade Education in Industrial Mechanic

Diploma/Degree in Electrical/Mechanical Engineering

Tools

MS Word

MS Excel

MS Outlook

SharePoint

Test Equipment Software

Job description

The opportunity

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

How you'll make an impact

• Perform complex field service operations with strong technical skills.

• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.

• Exceed customer expectations by understanding and anticipating their needs.

• Troubleshoot equipment failures and proactively prevent issues.

• Identify and resolve electrical or mechanical problems with minimal assistance.

• Develop potential sales and business opportunities through customer knowledge.

• Suggest product and process improvements to enhance operations.

• Lead field service projects and provide direction and analysis.

Your background

• Strong mechanical and electrical aptitudes.

• Trade education and experience in Industrial Mechanic and Electrical trades.

• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.

• Over 5 years of experience in technical field service work with power/mechanical equipment.

• Hands-on experience with substation construction, high voltage equipment, and electrical testing.

• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.

• Current driver's license valid in the US and ability to work in the US.

• Ability to travel to the US, Canada, and Mexico.

• Collaborative, solutions-oriented approach with strong communication skills.

• Fluent in English.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

At Hitachi Energy, we foster a culture of innovation and excellence. Our team members enjoy opportunities for professional growth and development, working on projects that make a real difference in the world. Join us and be part of a company that values your contributions and supports your career aspirations.

Apply now