Field Service Engineer GCB

Hitachi Vantara Corporation; Nevada (IA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Service Engineer to join their dynamic team. This role involves performing complex field service operations, delivering exceptional service to customers, and tackling challenges with cutting-edge technology. You'll have the opportunity to grow professionally while working on impactful projects in the power systems industry. If you have strong mechanical and electrical skills, along with a collaborative spirit, this is your chance to make a significant contribution and advance your career in a supportive environment.

Qualifications

• Over 5 years of technical field service experience with power/mechanical equipment.
• Hands-on experience with substation construction and high voltage equipment.

Responsibilities

• Perform complex field service operations and deliver outstanding services.
• Troubleshoot equipment failures and lead field service projects.

Skills

Mechanical Aptitude

Electrical Aptitude

Troubleshooting

Customer Service

Communication Skills

Education

College or University Diploma/Degree in Technical Field

Trade Education in Industrial Mechanic and Electrical Trades

Tools

MS Word

MS Excel

MS Outlook

SharePoint

Test Equipment Software

Job description

Description

The opportunity

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

How you'll make an impact

• Perform complex field service operations with strong technical skills.

• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.

• Exceed customer expectations by understanding and anticipating their needs.

• Troubleshoot equipment failures and proactively prevent issues.

• Identify and resolve electrical or mechanical problems with minimal assistance.

• Develop potential sales and business opportunities through customer knowledge.

• Suggest product and process improvements to enhance operations.

• Lead field service projects and provide direction and analysis.

Your background

• Strong mechanical and electrical aptitudes.

• Trade education and experience in Industrial Mechanic and Electrical trades.

• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.

• Over 5 years of experience in technical field service work with power/mechanical equipment.

• Hands-on experience with substation construction, high voltage equipment, and electrical testing.

• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.

• Current driver's license valid in the US and ability to work in the US.

• Ability to travel to the US, Canada, and Mexico.

• Collaborative, solutions-oriented approach with strong communication skills.

• Fluent in English.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

At Hitachi Energy, we foster a culture of innovation and excellence. Our team members enjoy opportunities for professional growth and development, working on projects that make a real difference in the world. Join us and be part of a company that values your contributions and supports your career aspirations.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

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