Field Service Engineer GCB

Hitachi Vantara Corporation; Douglas Township (MN); On-site; USD 108,000 - 135,000; Full time

Benefits offered by this job

Health care

401(k) with company match

Life/AD&D Insurance

Disability insurance

Family care support

Enhanced leave programs

Tuition reimbursement

On-demand learning platforms

Job summary

Hitachi Energy is seeking a Field Service Engineer to perform complex field service operations, including installation, maintenance and repairs, on electrical and mechanical systems. You will travel to customer sites across the US, Canada, and Mexico, delivering on-site service and remotely supported tasks as needed.

The role requires strong mechanical and electrical aptitude, with a trade education or technical degree, and 5+ years in technical field service with power equipment.

Qualifications

• Strong mechanical and electrical aptitude with field service background.
• Trade education or technical degree in engineering or trades.
• Proven ability to work across electrical and mechanical systems.

Responsibilities

• Perform complex field service operations with strong technical skills.
• Deliver installation, maintenance, and repairs remotely or on-site.
• Exceed customer expectations by understanding their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Skills

Mechanical aptitude

Electrical aptitude

Travel readiness

Communication skills

Fluent in English

Driver's license (US)

MS Word / Excel / Outlook

Substation / high voltage experience

Education

Industrial Mechanic trade education

Electrical trades experience

Technical Bachelor’s or Diploma (Electrical/Mechanical)

Tools

Test equipment software

Job description

Job Description:

The opportunity

Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

How you'll make an impact

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Your background

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.
• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands-on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions-oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

We pride ourselves on offering a holistic range of competitive benefits Io support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience. we offer the following employee benefits (subject Io the respective plan rules):

• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Engagement and Development Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

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Pay Disclosure (Colorado Applicants Only):
The annual salary range for the Field Service Engineer (GCB) position is$107,700.00 to $134,600.00 This range reflects the company’s good faith estimate of what it expects to pay for this role in Colorado. The position may also be eligible for additional compensation and benefits, including health insurance, retirement plans, bonuses, and paid time off.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals

with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.