Field Service Engineer - GC/GCMS

Agilent Technologies; Saint Paul (MN); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to support customers with Gas Chromatography and Mass Spectroscopy systems. This role involves traveling to client sites to install, maintain, and repair equipment while ensuring customer satisfaction through exceptional service. The ideal candidate will possess strong troubleshooting and problem-solving skills, along with a passion for continuous learning. Join a forward-thinking company that values adaptability and offers a dynamic work environment with opportunities for professional growth.

Benefits

Company car option

Vehicle usage reimbursement

Health insurance

401(k) plan

Paid time off

Remote work option

Qualifications

• 4+ years of experience in a similar role or as an end user of GC/MS.
• Effective verbal and written communication skills.

Responsibilities

• Install and optimize hardware, software, and network products.
• Diagnose and resolve performance issues.
• Perform routine maintenance and repairs.

Skills

Troubleshooting

Problem-solving

Time management

Adaptability

Education

Bachelor’s degree in Chemistry

Master’s degree in Analytical Chemistry

Tools

Gas Chromatography

Mass Spectroscopy

Job description

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Job Description

As a Field Service Engineer at Agilent, you will travel to support customers by installing, maintaining, and repairing Gas Chromatography and Mass Spectroscopy systems. Your role will involve troubleshooting, optimizing hardware and software configurations, and ensuring customer satisfaction by delivering integrated solutions. This position requires organization and time management skills, adaptability, strong problem-solving skills, and a passion for continuous learning.

Job Description

As a Field Service Engineer at Agilent, you will travel to support customers by installing, maintaining, and repairing Gas Chromatography and Mass Spectroscopy systems. Your role will involve troubleshooting, optimizing hardware and software configurations, and ensuring customer satisfaction by delivering integrated solutions. This position requires organization and time management skills, adaptability, strong problem-solving skills, and a passion for continuous learning.

Key Responsibilities:

• Install and optimize hardware, software, and network products at customer sites.
• Diagnose and resolve performance issues.
• Perform routine maintenance and repairs.
• Provide guidance on preventive maintenance to minimize disruptions.
• Proactively address potential equipment issues to ensure uninterrupted operations.
• Complete administrative activities accurately and in a timely manner
• Identify lead generating opportunities
  
  

MUST live in the Minneapolis, MN / St. Paul, MN geographic area

Travel: 40% (Core: MN, ND, SD, IA | District: ND, SD, MN, NE, IA, KS, MO, AR, Southern IL)

Qualifications

• Bachelor’s or Master’s degree in Chemistry, Analytical Chemistry, Biochemistry, Biotechnology, or a related field.
• 4+ years of experience in a similar role or as an end user of Gas Chromatography and Molecular Spectroscopy.
• Demonstrated troubleshooting and problem-solving skills.
• GC/GCMS Experience with Agilent products is a plus but not required.
• Effective verbal and written communication skills.
• Willingness to travel within a multi-state region.
  
  

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least May 6, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $41.27 - $64.48/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [e-mail] or contact [phone]. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

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