Field Service Engineer - Food Processing Equipment

Tetra Pak; Vernon Hills (IL); Remote; USD 73,000 - 114,000; Full time

Benefits offered by this job

401k match

Paid time off

Paid holidays

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Company gear and toolbox

Job summary

Tetra Pak is seeking a Service Engineer to maintain and install equipment at customer sites across the United States, supporting food safety and operational excellence. The role is home-based with extensive travel and part of Customer Service Operations.

You will gain hands-on experience while collaborating with customers and internal teams, applying technical skills in automation, maintenance and safety. Travel up to 90% is required; relocation sponsorship is not available.

Qualifications

• High school diploma or technical degree in engineering or related field.
• Ability to travel up to 90% of the time.
• Basic English communication skills.
• Customer-focused attitude with growth mindset and proactive safety-first approach.
• Valid driver's license for extensive travel.
• Willingness to work extended hours to support customer needs.
• Experience in industrial maintenance; experience in food & beverage industry preferred.
• Knowledge of automation systems including PLCs and HMIs; basic programming is a plus.

Responsibilities

• Travel to customer sites to perform preventive maintenance and installation tasks of moderate complexity.
• Use TPMS tools to report and document service activities.
• Interpret technical documentation and follow global procedures.
• Represent Tetra Pak professionally and contribute ideas for improving operations and service delivery.
• Maintain a clean, safe work environment.
• Follow safety protocols and promote a safe working culture in the team.

Job description

Tetra Pak is seeking a Service Engineer to maintain and install equipment at customer sites across the United States, supporting food safety and operational excellence. The role is home-based with extensive travel and part of Customer Service Operations.

You will gain hands-on experience while collaborating with customers and internal teams, applying technical skills in automation, maintenance and safety. Travel up to 90% is required; relocation sponsorship is not available.