Field Service Engineer — Electronics & Robotics Specialist

Mycronic; Northern (KY); Hybrid; USD 47,000 - 58,000; Full time

Job summary

Mycronic is seeking a Field Service Engineer in the Harrisburg, PA area (open to greater Baltimore) to install, maintain, and repair our advanced electronics equipment at customer sites. You will interface with customers, sales staff, and management to resolve hardware and software issues.

The role requires up to 75% travel, strong communication, and a hands-on attitude. You will receive training and work in a collaborative, growth-focused environment.

Qualifications

• Associate's degree (A.A) or equivalent from two-year College or technical school.
• Three years related experience with surface mount technology, electronics and/or robotics.
• Valid driver's license; dependable vehicle.
• Mechanical assembly and basic maintenance experience preferred.
• Proven mechanical, electrical and computer competency.
• Experience or training/certification in computers and Microsoft Windows environments.

Responsibilities

• Troubleshoots, diagnoses, and repairs Mycronic products on customer premises, at company facility, and via telephone.
• Provides training to customers and participates in the set-up and demonstration of new products.
• Assists in the preparation of system orders.
• Provides pre- and post-sales support for all Mycronic services and products.
• Provides meeting and trade show support; including setting up equipment and installing temporary cabling as needed.
• Conducts pre-site inspection, preventative maintenance and customer care support for service contracts.

Skills

Technical troubleshooting

Customer communication

Travel readiness

Education

Associate’s degree or equivalent

Tools

Microsoft Windows

Job description

Mycronic is seeking a Field Service Engineer in the Harrisburg, PA area (open to greater Baltimore) to install, maintain, and repair our advanced electronics equipment at customer sites. You will interface with customers, sales staff, and management to resolve hardware and software issues.

The role requires up to 75% travel, strong communication, and a hands-on attitude. You will receive training and work in a collaborative, growth-focused environment.