Field Service Engineer - East Coast

Atlas Copco; Boston (MA); Remoto; USD 80.000 - 110.000; Tempo integral

Resumo da vaga

Atlas Copco is seeking a Field Service Engineer to deliver on-site service to keep equipment performing reliably and safely. You will repair, maintain, and support vacuum pumps and systems, working closely with customers to minimize downtime and optimize uptime.

You will travel extensively to customer sites, perform installations, ensure safety compliance, and document activities. The role requires strong technical skills, independent work style, and excellent communication in English.

Qualificações

• High school diploma or equivalent with technical training in electrical, hydraulics, and/or pneumatics; HVAC knowledge preferred.
• 1-2 years' experience maintaining and repairing various mechanical/electrical equipment, preferably vacuum pumps or systems.
• Aspiration to stay updated with latest technical developments.
• Experience in a service role in an industrial, technical environment.
• Ability to work independently with strong self-management and professionalism; strong communication skills.

Responsabilidades

• Report to the Field Service Manager.
• Inspect, service, troubleshoot, and repair vacuum pumps and systems; diagnose issues to prevent downtime.
• Perform installations, ensure safety compliance, and document activities.
• Serve as on-site contact, provide service recommendations and address customer needs promptly.

Conhecimentos

Electrical

Hydraulics

Pneumatics

HVAC

English fluency

Driver's license

Independent work

Travel readiness

Formação

High school diploma

Technical training in electrical systems

Descrição da vaga

Your mission is to deliver skilled on-site service that keeps our customers' equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.

You will

• Report into the Field Service Manager.
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems. You will also diagnose any issues to prevent equipment downtime.
• Perform installations, ensure safety compliance, and document activities.
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Your skills and experience

• High school diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics perferred. Knowledgeable of HVAC preferred.
• You have 1-2 years of experience, maintaining and repairing various types of mechanical and electrical equipment, preferably on vacuum pumps or systems.
• Aspiration to keep up to date with the latest technical developments
• Experience in a service position in an industrial and highly technical environment
• Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communicaiton, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).
• Must be fluent in English and have a valid driver's license.
• Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temerature with continuous walking, reaching, bending, and kneeling.
• Extensive travel to customer locations, including out-of-town and overnight travel. Available for a rotating schedule of on-call work on evenings, weekends, and holidays.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

Your compensation and benefits

At Atlas Copco Group, we are committed to fair and equitable compensation. Compensation is determined based on the position and its responsibilities, without regard to gender, race, ethnicity, religion, physical ability, sexual orientation, marital status, or any other protected characteristic. Our compensation offering is designed to be locally relevant, competitive, and aligned with the expectations of current and future talent.

Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.

Your job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area territory.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on longterm development and support you as you explore new ways to improve how we keep our customers' equipment running. Innovation guides how we think and act - we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. If you have questions during the process or need support, please contact us: