Field Service Engineer – Diagnostic Imaging (Duluth)

NXC Imaging; Sioux Falls (SD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Company-paid life & AD&D, disability,

Dental Insurance

Vision Insurance

401(k) with company match

Paid time off (PTO)

Volunteer time off

Job summary

NXC Imaging is seeking a mid-level Field Service Engineer to install, troubleshoot, calibrate, and perform preventive maintenance on diagnostic imaging equipment. This field-based role covers the Duluth, MN area with travel as needed and collaboration with customers to resolve issues.

The ideal candidate has a two-year degree in electronic technology and at least three years of related experience, including CT, with strong tools and customer-service skills.

Qualifications

• Two-year post-secondary degree or certificate in electronic technology or equivalent training.
• Minimum of three years work experience, preferably in digital imaging field or experience in a specific modality.
• Experience servicing diagnostic imaging equipment is preferred, experience with CT a plus.

Responsibilities

• Install diagnostic imaging equipment effectively and efficiently.
• Assist/perform preventive maintenance and calibrations per equipment specifications and standards.
• Interact with customers to identify customer issues/needs, maintaining excellent customer relations.
• Properly troubleshoot, diagnose and service multiple products in one or more modalities.
• Answer technical and applications questions for internal and external customers and elevate to appropriate person if necessary.
• Improve personal productivity by enhancing product knowledge and skill set through formal and on the job training.
• Provide accurate and timely service reports, part orders, part returns, timecards, and expense reports and all other required reports.
• Respond to colleagues in a timely manner with ordinary courtesy; maintain frequent contact with manager to present information or recommendations.

Skills

Microsoft Office

Hand & Power Tools

Interpersonal Skills

Organizational Skills

Communication Skills

Independent & Team Player

Willingness to Travel

Education

Two-year post-secondary degree or certificate in electronic technology

Job description

NXC Imaging is seeking a mid-level Field Service Engineer to install, troubleshoot, calibrate, and perform preventive maintenance on diagnostic imaging equipment. This field-based role covers the Duluth, MN area with travel as needed and collaboration with customers to resolve issues.

The ideal candidate has a two-year degree in electronic technology and at least three years of related experience, including CT, with strong tools and customer-service skills.