Field Service Engineer - Dallas, TX

Videojet Technologies; Dallas (TX); Hybrid; USD 38,572 - 41,328; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision, and 401(k) with company match

Comprehensive onboarding and advanced technical training

Ongoing professional development

Paid parental leave

Employee Assistance Program

PTO

Job summary

Videojet Technologies is looking for a Field Service Technician to provide front-line technical service in the Greater Dallas area. Responsibilities include installing and troubleshooting Videojet equipment while ensuring customer satisfaction. Ideal candidates will have up to two years of technical experience, a valid driver’s license, and proficiency in basic computer skills. Offers comprehensive onboarding and competitive pay of $28.00 - $30.00 per hour, along with benefits like health insurance and a 401(k) plan.

Qualifications

• Willingness to travel within the assigned territory, including occasional overnight travel.
• Up to two years of technical experience or field service experience.
• Ability to operate a company vehicle safely.

Responsibilities

• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment.
• Travel throughout the greater Dallas territory to support manufacturing customers.
• Diagnose mechanical, electrical, and software-related issues.

Skills

Technical, mechanical, electrical, or field service experience

Basic computer and technical proficiency

Ability to comply with customer safety requirements

Valid driver’s license

Job description

Overview

Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth.

Imagine yourself… Doing meaningful work that makes an everyday impact on the world around you. Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth.

It’s all possible with a role at Videojet, a Veralto company. Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies support safety and authenticity of products across the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the Veralto network, you’ll have opportunities to deepen your skillset and pursue your ambitions.

Learn about our leading portfolio of innovative products here!

Printing on Chocolate

We offer:

• Company vehicle, laptop, phone, and uniform.
• Medical, dental, vision, and 401(k) with company match starting Day 1
• Comprehensive onboarding and advanced technical training
• Ongoing professional development and career growth opportunities
• Paid parental leave
• Employee Assistance Program (legal, financial, and counseling resources)
• PTO
• Health benefits
• 401(k)

Role

Reporting to the Regional Service Manager, the Field Service Technician is responsible for providing front-line technical service and support to customers while delivering a consistently high level of customer satisfaction. This is a home-based role supporting customers throughout the Greater Dallas, TX area with regional travel.

Responsibilities

• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities
• Travel throughout the greater Dallas territory to support manufacturing customers, with most work completed during the day and limited overnight travel
• Diagnose mechanical, electrical, and software-related issues and deliver effective, timely solutions
• Build strong, trusted relationships with customers by acting as a technical advisor and problem solver
• Support business growth by identifying opportunities to promote service agreements and newer technology solutions

Travel is primarily regional within the Dallas area and is planned in advance to allow flexibility in managing schedules, routes, and customer visits. Overnight travel is occasional and not routine.

Qualifications

• Willingness to travel within the assigned territory, including occasional overnight travel
• Up to two years of technical, mechanical, electrical, or field service experience
• Basic computer and technical proficiency (email, mobile applications, Microsoft Word)
• Ability to comply with customer safety requirements, PPE standards, and site access policies
• Valid driver’s license with the ability to safely operate a company vehicle

Videojet is part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO). We are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the unique perspectives of our associates.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact [e-mail] to request accommodation.

US residents: In any materials you submit, you may redact or remove age-identifying information. We do not penalize for redaction.

Unsolicited Assistance: We do not accept unsolicited assistance from headhunters or recruitment firms for any of our openings. Resumes submitted without a signed search agreement may be deemed the property of Veralto and its companies.

Note: The compensation range for this role is $28.00 - $30.00 USD per hour. This job is eligible for Incentive Pay. The compensation and benefits described are subject to change at the company’s discretion and in compliance with applicable law.