Field Service Engineer - Dallas, TX

IQVIA; Dallas (TX); Remote; USD 100,000 - 125,000; Part time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team in Dallas, TX. This role involves traveling to various healthcare facilities to install and maintain essential medical devices, ensuring they operate effectively and safely. You will collaborate closely with healthcare professionals, providing top-notch service and support. With a focus on technical excellence and customer satisfaction, this position offers a unique opportunity to enhance your skills in the dynamic medical device sector. If you're self-motivated, possess strong troubleshooting abilities, and thrive in a fast-paced environment, this could be the perfect role for you.

Qualifications

• 3-5 years of experience in biomedical/technical field service.
• Ability to meet hospital credentialing requirements.

Responsibilities

• Install and maintain medical devices in hospitals.
• Provide ongoing support and communication to hospital staff.

Skills

Troubleshooting

Professional Communication

Time Management

Organizational Skills

Self-motivation

Education

Associate Degree in Biomedical/Technical Field

Military Training

Tools

Microsoft Office

Job description

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IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description:

Our Field Service Engineers employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. Responsibilities include installing, updating, performing preventative maintenance, and other services on medical devices such as infusion pumps and batteries in hospitals across the US, while delivering exceptional customer service. This role offers an excellent opportunity to advance technical skills in the medical device industry.

This is a 100% travel position. Local, Regional, and National travel required.

• Provide ongoing communication and support to hospital staff.
• Organize, test, and update medical devices, install, and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests post-installation.
• Document and submit daily data, maintaining high standards of support documentation.
• Full-time commitment with local, regional, and national travel.
• Schedule based on assignments, with 40 hours per week and overtime as needed.
• Perform additional duties as assigned by management.

Job Requirements:

• Associate degree, military training, or equivalent biomedical/technical field service experience (3-5 years).
• Strong computer skills with troubleshooting ability across multiple software programs.
• Professional communication and business acumen.
• Self-motivated, able to work independently or in teams.
• Excellent time management and organizational skills.
• Active, unrestricted driver’s license, and personal vehicle for local work.
• Ability to sit, stand for long periods, and lift up to 70 pounds.
• Ability to meet hospital credentialing requirements, including vaccination proof.
• Must reside within 45 minutes to 1 hour of a major airport; weekly travel required.

Beneficial Qualifications:

• Background in biomedical, networking, military, or technical roles.
• Experience in healthcare environments.
• Proficiency with Microsoft Office applications.

IQVIA's approach focuses on helping customers drive healthcare forward, improving patient outcomes, and creating new opportunities. We are a global leader in clinical research services, insights, and healthcare intelligence, committed to diversity and equal opportunity.

The potential base pay range is $25-$30 per hour, with additional incentives, bonuses, and benefits depending on qualifications and location.

Additional Details:

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Information Technology
• Industry: Pharmaceutical Manufacturing

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