Field Service Engineer - Boise

Screen Spe; Boise (ID); On-site; USD 48,216 - 68,880; Full time

Job summary

A technology company is seeking a Field Service Engineer (FSE) in Idaho. The FSE will be responsible for all aspects of tool support, including warranty, installation, and maintenance. Responsibilities include engaging with safety systems, troubleshooting, and performing equipment repairs, while providing training to customer teams. Candidates should have a positive outlook, mechanical aptitude, and willingness to learn various tool sets. A Bachelor's or Associate's degree, or applicable experience is required.

Qualifications

• Basic understanding of SCREEN 300mm Wet Etch tools.
• Familiarity with electro/pneumatic high precision troubleshooting.
• Ability to travel abroad for training and support.
• Must have a valid passport and REAL ID.

Responsibilities

• Responsible for tool support in the Idaho area.
• Perform in-depth maintenance activities and repairs.
• Engage in SCREEN safety systems and log checks.
• Provide training and support to customer MT's.

Skills

Basic computer skills (Windows XP & Windows 10, Microsoft Office and SharePoint)

Mechanical aptitude

Manual dexterity

Patience and caution for critical activities

Positive 'Can Do' outlook

Strong 'Safety First' attitude

Education

Bachelor's Degree in a relevant field

Associate's Degree with 4 years experience

8 years related experience in lieu of degree

Job description

Job Summary

SCREEN Field Service Engineer (FSE) will be responsible for all aspects of tool support (warranty / installation/ spot service) in the Idaho area. Daily activities include engaging in all SCREEN safety systems (SMBWA, Good Catch, Safety Stand-down, etc.), log checks, process history analysis, alarm check, in-fab and remote tool support, customer relations and support, data entry for tracking spreadsheets and tool manual information research for parts and tool upgrades. The FSE will be performing in-depth maintenance activities both preventive and as-needed repairs for failed components. FSE will work alongside customer MT’s and provide training and support as needed. Salary Range: $35.00 - $50.00 Per Hour (Depending on Experience).

Essential Job Duties & Responsibilities

FSE should have a basic understanding of the following:

• SCREEN 300mm Wet Etch tools (SU3200, FC3100, SS3200, SU3300).
• Electro/Pneumatic high precision troubleshooting and repairs (air/liquid/mechanical/electrical/robot systems).
• Electrical and Fluid diagram familiarity. Chemical handling familiarity (protective equipment and hazards).
• Metric hand tool familiarity (use of specialized tools and jigs).
• Be able to perform basic tool body and associated support hardware installation, facilitation, setup and teaching up to and including process acceptance.

Job Requirements

• Basic computer skills (Windows XP & Windows 10, Microsoft Office and SharePoint)
• Patience and caution for critical activities such as robot teaching, wafer running and nozzle teaching
• A positive “Can Do” outlook and demeanor with customer and fellow engineers
• A strong “Safety First” attitude about all aspects of working with SCREEN
• An open attitude about expanding job activities beyond tool-based work (working that benefits the company as a whole)
• Be able to travel abroad for training and additional support
• Be able to learn further tool sets
• Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds
• Will require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous element or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc.
• Must have a valid passport and REAL ID for immediate travel.

Education & Experience

• Bachelor's Degree or
• Associate's Degree with a minimum of 4 years of related experience; or
• 8 years of related experience in lieu of degree; or
• Completion of military technical training and field experience may substitute for an Associate's Degree