An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Get past ATS filters
Job summary
A leading life sciences firm in the United States is seeking an experienced Field Service Engineer. Responsibilities include installing and maintaining technical equipment at customer sites, troubleshooting issues, and ensuring compliance with specifications. The ideal candidate will have 2-3 years of experience, strong problem-solving skills, and the ability to travel globally 70%. This role promises dynamic challenges in a growing sector.
Qualifications
2-3 years of experience as a Field Service Engineer.
Min 2 years in calibration, repair, validation, qualification for medical equipment.
Availability to travel globally 70%.
Excellent troubleshooting and problem-solving skills.
Responsibilities
Installation, removal, and relocation of technical equipment at customer sites.
Verify equipment compliance with required specifications and standards.
Conduct on-site repairs to diagnose and resolve equipment malfunctions.
Investigate technical problems reported by customers.
Provide remote assistance for issue resolution.
Plan and execute on-site corrective maintenance.
Skills
Troubleshooting
Problem-solving
Calibration
Medical device knowledge
Excellent English communication
Job description
What to Expect
Installation, removal, and relocation of technical equipment at customer sites.
Verify equipment compliance with required specifications and standards.
Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
Investigate technical problems reported by customers through remote channels.
Identify the underlying causes of technical issues through analysis and diagnostics.
Guide customers through problem-solving steps and provide remote assistance for issue resolution.
Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.
Qualifications
2-3 years of experience as a Field Service Engineer
Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma )
Excellent troubleshooting and problem-solving skills.
Very good English language skills, both written and spoken