Field Service Engineer - Baltimore MD

SCIEX Food & Environmental Testing Solutions; Baltimore (MD); Remote; USD 100,000 - 125,000; Full time

Job summary

An established industry player seeks a dedicated Field Service Engineer to join their dynamic team in Baltimore. This role offers the chance to work with cutting-edge instrumentation, including mass spectrometers and HPLC systems, while providing essential support to customers in the life sciences sector. You will be responsible for installations, repairs, and customer training, ensuring high-quality service and satisfaction. With a commitment to innovation and continuous improvement, this company empowers its employees to make a real impact in the field. If you are passionate about technology and eager to develop your career, this opportunity is perfect for you.

Benefits

Health Insurance

Paid Time Off

401(k)

Remote Work Arrangements

Qualifications

• Education in Life Sciences, Chemistry, or Engineering required.
• Experience with LCMS and scientific instrumentation is essential.

Responsibilities

• Install, repair, and maintain mass spectrometers and HPLC systems.
• Conduct customer training and ensure satisfaction at strategic accounts.

Skills

Mass Spectrometry

HPLC

Capillary Electrophoresis

Troubleshooting

Education

Associate’s degree in Life Sciences

Bachelor's degree in Chemistry

Tools

Electromechanical Technology

Job description

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Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

Are you looking to use your education to build a long-term career?

Field Service Engineer is responsible for maintaining, installing, and repairing instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members.

This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Chantilly, VA.

In This Role, You Will Have The Opportunity To

• Perform high-quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation with a solid understanding of SCIEX or competitive products.
• Conduct qualification services and customer training, ensuring customer satisfaction at strategic accounts.
• Complete administrative duties such as logging service activities, expense reporting, and inventory management.

The Essential Requirements Of The Job Include

• Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering, or equivalent experience (e.g., Military Certificates in electronics or avionics).
• Experience with LCMS and/or capillary electrophoresis is required, along with prior experience servicing mass spectrometry or scientific instrumentation.
• Meet Vendor Credentialing requirements.

Travel, Motor Vehicle Record & Physical/Environment Requirements

• Ability to travel domestically and internationally, with up to 50% overnight travel and exposure to seasonal weather conditions.
• Valid driver’s license with an acceptable driving record.
• Ability to lift up to 50 lbs., walk, climb, stand, carry materials, and perform physical activities such as stooping, kneeling, and bending.

Preferred Additional Experience:

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and electromechanical technology, following all safety protocols.

SCIEX, a Danaher operating company, offers comprehensive benefits including paid time off, health insurance, and 401(k). This role is eligible for remote work arrangements. The hourly range is $38-$40, with potential bonus/incentive pay. All employees must be fully vaccinated against COVID-19 unless a reasonable accommodation is provided.