Field Service Engineer - Autonomous Systems

NightDragon Acquisition Corp.; Arlington (VA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Premium Healthcare Benefits

401(k) retirement savings plan

Competitive paid time off (PTO)

Job summary

A leading technology company based in Arlington, Virginia, is seeking a Field Service Engineer to deliver advanced technical support across hardware and software systems. This role involves diagnosing and resolving complex system issues, maintaining system uptime, and building solid relationships with customers. Candidates should possess a B.S. in computer science, engineering, or a related field, with 5 years of relevant experience, including proficiency in Linux systems and networking fundamentals. The position offers a competitive salary and extensive benefits.

Qualifications

• 5 or more years of relevant experience.
• Strong software troubleshooting skills.
• Ability to communicate technical concepts clearly.

Responsibilities

• Provide on‑site and remote support to diagnose and resolve complex system issues.
• Monitor customer system performance and proactively identify issues.
• Build strong customer relationships as a trusted technical advisor.

Skills

Linux systems proficiency

Networking fundamentals

Software troubleshooting

C++ programming

Python programming

Education

B.S. in computer science, engineering, robotics, or related field

Job description

A leading technology company based in Arlington, Virginia, is seeking a Field Service Engineer to deliver advanced technical support across hardware and software systems. This role involves diagnosing and resolving complex system issues, maintaining system uptime, and building solid relationships with customers. Candidates should possess a B.S. in computer science, engineering, or a related field, with 5 years of relevant experience, including proficiency in Linux systems and networking fundamentals. The position offers a competitive salary and extensive benefits.