Field Service Engineer, Autonomous Robots (Remote/Hybrid)

Cyngn; Mountain View (CA); Hybrid; USD 90,000 - 108,000; Full time

Benefits offered by this job

Health benefits

401(k)

Remote or hybrid work opportunities

Paid Parental Leave

Job summary

Cyngn is seeking a Field Services Engineer to support and maintain their autonomous robotic systems in Mountain View, CA. This role involves significant travel to customer sites for installation, troubleshooting, and system maintenance. Ideal candidates will have 2+ years of technical field service experience, strong mechanical skills, and proficiency with Linux. A competitive salary between $90,000 and $108,000 is offered along with health benefits and flexible work opportunities.

Qualifications

• 2+ years in a technical field service, robotics, or hardware support role.
• Ability and willingness to travel regularly (30–50% anticipated).
• Strong hands-on skills with mechanical/electrical components and system-level debugging.

Responsibilities

• Travel to customer locations to perform installation, repairs, upgrades, and calibration of robotic systems.
• Conduct field-based diagnostics and execute corrective actions to maintain uptime.
• Collaborate with Engineering to deploy software updates and provide feedback.

Skills

Technical field service experience

Linux terminal proficiency

Mechanical/electrical skills

Excellent communication

Customer service skills

Tools

Jira

Confluence

Job description

Cyngn is seeking a Field Services Engineer to support and maintain their autonomous robotic systems in Mountain View, CA. This role involves significant travel to customer sites for installation, troubleshooting, and system maintenance. Ideal candidates will have 2+ years of technical field service experience, strong mechanical skills, and proficiency with Linux. A competitive salary between $90,000 and $108,000 is offered along with health benefits and flexible work opportunities.