Field Service Engineer, AMS

Phillips Corporation; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Family Leave

Disability Insurance

Training & Development

Profit Sharing

Company Van

Laptop

PPE & Uniform

Job summary

Phillips Corporation’s Advanced Manufacturing Solutions (AMS) division seeks a Service Engineer to lead installation, integration, and maintenance of hybrid manufacturing systems, CNC tools, and additive technologies. This field-based role emphasizes fault diagnosis, right-first-time outcomes, and safety.

You will work with customers, internal teams, and suppliers to resolve complex issues, document procedures, and transfer knowledge while building trust as the primary technical partner.

Qualifications

• Advanced mechanical & electrical troubleshooting across CNC and manufacturing equipment.
• Diagnose and repair complex mechanical, electrical, hydraulic, and pneumatic systems.
• CNC controls & automation knowledge; hands-on Haas CNC experience.

Responsibilities

• Install, integrate, and maintain hybrid manufacturing systems and CNC tools.
• Lead field-based service to maximize uptime and right-first-time outcomes.
• Mentor technicians and document procedures for consistent integration.
• Collaborate with customers, applications teams and suppliers to resolve complex challenges.

Skills

Mechanical Troubleshooting

Electrical Troubleshooting

CNC Controls

Customer Communication

On-site Service

Tools

Haas CNC controls

Service Management & CRM

Diagnostic Software

Robotics & Automation peripherals

Job description

At Phillips Corporation’s Advanced Manufacturing Solutions (AMS) division, the Service Engineer plays a pivotal role in driving customer uptime and leading the installation, integration, and maintenance of cutting-edge Hybrid manufacturing systems, CNC machine tools, and additive technologies. Operating in a high-impact, field-based capacity, this position combines advanced electromechanical troubleshooting across complex laser, controls, welding, and automation subsystems with proactive remote and on-site support. By delivering right-first-time outcomes, validating system performance, and developing standardized integration protocols, you will directly safeguard operational continuity while building lasting trust as the primary technical partner for our customers.

Beyond hands‑on technical execution, success in this role hinges on clear customer communication, continuous knowledge transfer, and operational efficiency. You will collaborate closely with internal partners, applications teams, and suppliers to resolve complex engineering challenges, mentor emerging technicians, and keep technical documentation meticulous. Candidates need proven expertise in CNC controls (such as Haas), field service management systems, and multi‑system diagnostics, paired with strong self‑direction and an uncompromised commitment to safety. Join Phillips Corporation to pioneer the future of modern manufacturing through reliable execution and transformative technology.

The expected pay range for a qualified person in this role is between $65,000.00 and $95,000.00 per year plus overtime, depending on experience level. If you have a different suggestion, please mention it in your application.

We also offer a comprehensive benefits package and a profit‑sharing bonus. Phillips Corporation is a global supplier of manufacturing technology products and services primarily focused on machine tools (metalworking). We have been in business for 65 years and have grown from 2 people to over 900 globally - come grow with us!

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E‑verify participant.

Skills and Qualifications:

• Advanced Mechanical & Electrical Troubleshooting
• Strong ability to diagnose and repair complex mechanical, electrical, hydraulic, and pneumatic systems in CNC and manufacturing equipment.
• CNC Controls & Automation Knowledge
• Hands‑on experience with Haas CNC controls, tooling, probing, automation, and peripheral equipment (robots, bar feeders, pallets).
• Customer‑Facing Communication Skills
• Proven ability to explain technical issues clearly, manage expectations, and build trust with customers under high‑pressure situations.

Computer Skills:

• Email, Calendar & Communication Platforms
• Service Management & CRM Systems
• Technical & Diagnostic Software

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Profit Sharing
• Company Van
• Laptop
• Required PPE and branded uniform.