Machine Tool Maintenance Specialist Commercial Division Service - Commercial Division Philadelp[...]

Phillips Corporation; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (Vacation, Sick &

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development Opportunit

Job summary

Phillips Corporation is seeking a dedicated Haas Service Specialist to perform on-site maintenance and elite troubleshooting, including CHAMP programs, across the region. You will partner with factory support and inside service teams to reduce downtime and boost equipment uptime.

The role emphasizes critical thinking, customer-first service, and a commitment to continuous improvement, with travel up to 80% and competitive pay plus bonuses.

Qualifications

• Mechanical and electrical skills required.
• A mechatronics, machining or engineering certificate or degree is a plus but not required.
• CNC or machine tool knowledge or experience is a plus.
• Working knowledge of electronics, hydraulics and pneumatics is helpful.
• Ability to travel up to 80% of the month to customer sites around the region.
• Good communication skills and ability to deal with customers professionally.
• Ability to keep track of expenses and manage paperwork relating to maintenance completed.

Responsibilities

• Perform on-site troubleshooting and maintenance for Haas equipment.
• Deliver CHAMP maintenance reports and feedback to factory support.
• Collaborate with factory support and inside service teams to minimize downtime.
• Aim for fast response times and excellent customer experience.

Skills

Mechanical and electrical skills

CNC or machine tool knowledge

Electronics hydraulics pneumatics

Communication skills

Travel up to 80%

Education

Mechatronics, machining or engineering certificate/degree (preferred)

Tools

N/A

Job description

Are you ready to join a team of world-class machine service professionals? We are seeking a relentless, driven Haas Service Specialist to transform customer operations and keep high-powered manufacturing moving at peak capacity. In this pivotal field role, you will dig deep into complex equipment issues, perform elite Certified Haas Annual Maintenance Programs (CHAMP), and deliver bulletproof on-site troubleshooting that maximizes machine uptime. You will not just fix equipment—you will serve as an essential technical mastermind who collaborates directly with factory support and inside service teams to eliminate downtime and drive step-change productivity. Every inspection you complete, every service report you finalize, and every piece of feedback you return to the factory helps elevate industry standards and builds lasting trust with the shops that count on us.

To succeed here, you must bring a sharp critical-thinking mindset, an unyielding commitment to customer success, and a refusal to accept mediocrity in your work or results. You will actively partner with clients, working seamlessly with fellow team members to ensure every service dollar is spent wisely and every follow-up visit is executed without friction. Delivering a fast response time under 24 hours is standard practice, as is taking full ownership of the customer experience from start to finish. If you are passionate about continuous improvement, open communication, and advancing a world-class service culture where failure is simply not an option, we want you on our team to help lead the future of manufacturing service.

Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 65 year history, Phillips has grown from a handful of employees to over 900 supplying and supporting manufacturing technology in the United States and around the world. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $45,000 and $65,000 annually plus bonus opportunities. If you have a different suggestion, please mention it in your application.

Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.

• Mechanical and electrical skills
• A mechatronics, machining or engineering certificate or degree is a plus but NOT required
• CNC or machine tool knowledge or experience is a plus
• Working knowledge of electronics, hydraulics and pneumatics is helpful
• Ability to travel up to 80% of the month between Monday and Friday to customer sites around the region
• Good communication skills and ability to deal with customers professionally.
• Ability to keep track of expenses and manage paperwork relating to maintenance completed.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development Opportunities