Field Service Engineer - 80% Travel

Insight Global; Boise (ID); On-site; USD 55,000 - 80,000; Full time

Job summary

Insight Global is seeking an on-site technician to service and repair semiconductor processing equipment in Boise. You will troubleshoot, document issues, and coordinate with teams and customers to minimize downtime.

The role includes part orders, emergency responses, and training customer operators. Ideal candidates have 2+ years of hands-on experience with mechanical/electrical systems, PPE usage, and a valid driver’s license.

Qualifications

• 2 years of hands-on maintenance or repair experience.
• Experience with mechanical hand tools and PPE usage.
• Strong knowledge of mechanical and electrical systems.
• Ability to pass a background check and drug test.
• Requires valid driver’s license and willingness to travel.

Responsibilities

• Perform on-site service and repair of semiconductor processing equipment.
• Troubleshoot equipment problems and maintain records and reports.
• Coordinate activities with peers, supervisors and customers to minimize downtime.
• Order and install parts, respond to emergency service calls.
• Instruct customer technicians on system operation and maintenance.
• Remain current on equipment and tools through training and manuals.

Skills

Travel: 80%

Hands-on maintenance

Mechanical tools

Electrical systems knowledge

PPE usage

Background check & drug test

Valid Driver's License

Military experience with heavy机械

Clean room experience

Diffusion/Furnace equipment experience

Education

Associate degree in electronics/engineering

High School Diploma

Job description

Job Description

Perform on-site service and repair of semiconductor processing equipment. Troubleshoot equipment problems, maintains records and reports as required. Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions. Orders and installs parts, respond to emergency service calls as required. Instructs customer operating technicians on system operation and maintenance. Perform upgrades and modifications to equipment as needed. Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials. Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc. Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s).

Skills and Requirements

• Open to 80% travel - will travel for training as well as when there are gaps in local Boise site schedule
• 2 years of experience with hands on maintenance or repairing equipment or machinery
• Experience working with various mechanical hand tools (torque wrenches, socket sets, pliers, screwdrivers, measuring and inspection tools, etc)
• Strong knowledge of Mechanical and Electrical systems
• Prior experience utilizing some PPE (masks, gloves, safety glasses, etc) and openness to wearing a fab bunny suit daily
• High School Diploma
• Ability to pass background check and drug test
• Valid Driver's License
• Prior Military experience with heavy machinery or mechanical or electrical troubleshooting
• Ideal clean room experience in troubleshooting & repair
• Prior Diffusion/Furnace Equipment Experience
• Associate degree in electronics, engineering, or other applicable field of study

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].