Field Service Engineer 2- Hawthorne, CA

Dell GmbH; Hawthorne (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Dell Technologies is seeking a Field Service Engineer 2 to support installations, maintenance, and data collection at customer sites. You will act as a trusted liaison, ensuring accurate configurations and timely issue resolution while coordinating with design, solution management, and sales teams to deliver effective field solutions.

Join our Field Service team to apply your technical skills across setup, integration, and repair tasks, while maintaining high standards of quality and customer

Responsibilities

• Support installations, maintenance, and data collection to accelerate issue resolution.
• Perform QC checks to ensure work meets standards for accuracy and repeatability.
• Collaborate with customers and product teams to resolve inputs and keep schedules on track.

Job description

Field Service Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As a Field Service Engineer, you will support installations, maintenance, and data collection that accelerate issue resolution.You’llperform QC checks to ensure work meets standards for accuracy and repeatability. You will collaborate with customers and product teams to resolve inputs and keep schedules on track.

Join us to do the best work of your career and make a profound social impact as aField Service Engineeron ourField Serviceteam.