Field Service Engineer

Dearing Compressor & Pump Co; Youngstown (OH); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

Long Term Disability Insurance

Short Term Disability

Life Insurance

9 Paid Holidays

Generous PTO

401K Retirement Plan with a 4% Match

Competitive Salary

Job summary

Dearing Compressor & Pump Co is seeking a Field Service Engineer to provide technical support for units in the field. This role involves resolving on-site issues, supporting commissioning, and maintaining thorough documentation. Successful candidates will have a Bachelor of Science Degree in Engineering and 3-5 years of field experience.

In addition to a collaborative work environment, the role offers comprehensive benefits including medical, dental, vision insurance, retirement plans, and generous PTO.

Qualifications

• 3-5 years of field work experience required.
• Ability to pass a drug test.

Responsibilities

• Provide technical support for field units.
• Review and support commissioning and warranty paperwork.
• Resolve field issues with customers and contractors.

Skills

Field work experience

Engineering knowledge

Problem-solving

Team collaboration

Education

Bachelor of Science Degree in Engineering

Job description

At Dearing Compressor & Pump, our people power everything we do. They’re not just employees, they’re the heartbeat of our success and the driving force behind our progress. That’s why we treat every team member like family. With a strong, collaborative culture, and a true people-first approach, Dearing isn’t just a place to work, it’s a place to grow, make an impact, and thrive.

Summary

The Field Service Engineer provides technical support for units in the field. This role is responsible for generating field oriented procedures, nonconformance reports and field completion reports. This position requires working closely with design project teams, production, quality control (QC), vendors, customers, customer contractors, and Dearing subcontractors.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Review Commissioning and warranty paperwork prior to submittal
• Support unit in field installation/commissioning/warranty Period
• Resolving field issues with customer/contractor and engineering interaction
• Report non-conformances and field completion status
• Verify contractors are following Dearing’s standards during assembly and pre-commissioning
• Provide Dearing representation at onsite construction meetings when necessary
• Report customer and contractor comments back to engineering, QC, energy service and production
• Preform unit pre-commissioning checks and final commissioning of units when needed
• Assist in quoting/scheduling of billable projects outside of commissioning in conjunction with production and energy services
• Recommend process/design improvements to engineering and management
• Create and maintain detailed unit/project documentation.
• Assist in creation and implementation of field related procedures (installation, pre-commissioning, commissioning) in concurrence with engineering and energy service
• Write job plans and scopes for field related work
• Participate in unit test runs in shop, customer shop inspections, kick-off meetings, project wrap up meetings and conference calls when required
• Establish, develop and maintain customer/contractor/vendor relationships

Qualifications

• Bachelor of Science Degree in Engineering; three to five years related experience and/or training; or equivalent combination of education and experience
• 3-5 years experience of field work
• Ability to pass a drug test

  Dearing's benefits program includes:

  • Medical, Vision, and Dental insurance
  • Long Term Disability Insurance
  • Short Term Disability
  • Life Insurance
  • 9 Paid Holidays
  • Generous PTO
  • 401K Retirement Plan with a 4% Match
  • Competitive Salary